**Excited to grow your career?** BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers. **About the job:** **Customer Service Advisor** **At BBVA, we are looking for a Customer Service Advisor to join our team!** If you are an entrepreneurial person eager to learn, grow, and take on new challenges, this is your opportunity! We are looking for candidates who are enthusiastic, value the position and BBVA as an organization, and wish to be part of a dynamic, collaborative, and constantly evolving environment. **Responsibilities:** * Handling customer inquiries, complaints, and requests. * Receiving and retaining customers intending to cancel banking products. * Advising on self-service tools, including: * **BBVA Net Cash**, **checks/Echeq**, **Visa Electrón**, **payrolls**, **transfers**, **reloadable cards**, **leasing**, **Go Comercios**, among others. * Assisting merchants and customers with the use of platforms and portals. * Resetting tokens and providing support for common operational inquiries. **We value:** * Previous experience in call centers, with strong customer service training (courtesy, empathy, vocabulary). * Knowledge of banking products and processes, even as a user (not mandatory). * English language skills, as we also serve global clients and embassies. **We are looking for:** * A collaborative spirit and commitment to teamwork. * Excellent diction, negotiation skills, and courteous customer interaction. * Adaptability to change, empathy, and customer orientation. * Proactive attitude and willingness to learn. **Location:** Venezuela 540, CABA **Schedule:** Monday to Friday, from 15:00 to 21:00 hours **Work mode:** Hybrid **If you are a proactive individual with a positive attitude and passion for customer service, we invite you to apply and become part of the BBVA team.** Join an organization that values your personal and professional growth! **Skills:** Banking