Administrative Assistant

Description

Job Summary: We are seeking a proactive and organized individual with excellent interpersonal skills to join our administrative team, handling complaints, coordinating repairs, and assisting with accounting and administrative tasks. Key Highlights: 1. We prioritize transparency, efficiency, and peace of mind for our clients. 2. A key role in ensuring the daily smooth operation of buildings. 3. Focus on customer service and maintenance management. At **Faciluz Consorcios**, we specialize in comprehensive condominium management, prioritizing transparency, efficiency, and peace of mind for our clients. We seek to hire a proactive, organized individual with excellent interpersonal skills to join our administrative team. **Job Summary:** You will be the first point of contact for co-owners and suppliers. Your role will be essential in ensuring the daily smooth operation of the buildings we manage, handling complaints, coordinating repairs, and assisting with general accounting and administrative tasks. **Main Responsibilities:** * **Customer Service:** Responding to inquiries and complaints from condominium owners via telephone, email, and WhatsApp in a courteous and solution-oriented manner. * **Maintenance Management:** Receiving repair requests, coordinating visits with suppliers (plumbers, electricians, cleaning staff, etc.), and following up until issues are resolved. * **Accounting Assistance:** Entering supplier invoices, monitoring payments, managing collections, and assisting in preparing documentation for monthly expense settlements. * **General Administrative Tasks:** Filing legal and accounting documents, drafting building announcements, and keeping owner and tenant databases up to date. **Requirements:** * **Experience (preferred):** **1 or 2** years in administrative roles, preferably in condominium management firms, real estate agencies, or related fields *(clarify whether this is mandatory or preferred)*. * **Computer Skills:** Proficiency in Microsoft Office (especially Excel) and email. * **Management Systems:** Familiarity with condominium management systems (e.g., ConsorcioAbierto, Octopus, etc.) is a plus. * **Soft Skills:** Excellent oral and written communication, ability to work under pressure, empathy, patience when interacting with the public, and conflict resolution skills. Employment Type: Full-time Salary: Starting from $800\.000,00 per month Application Question(s): * Desired salary Work Location: On-site employment