Solution Architect

Description

Summary: Seeking a Solution Architect to shape technology strategies and deliver impactful solutions for patient service platforms, driving innovation and ensuring alignment with business goals. Highlights: 1. Shape technology strategies for patient service platforms and integrations 2. Collaborative environment, partnering with stakeholders to drive innovation 3. Design scalable, compliant, and modern architectures We are seeking a **Solution Architect** to join our team. This role offers the opportunity to shape technology strategies and deliver impactful solutions for patient service platforms and integrations. You will work in a collaborative environment, partnering with stakeholders to drive innovation and ensure alignment with business goals. The ideal candidate will bring a strategic mindset and a passion for designing scalable, compliant, and modern architectures. **Responsibilities** * Lead the design of solutions and develop comprehensive blueprints for patient service platforms and their integrations * Provide architectural guidance and review for multiple platform solutions, emphasizing low\-code and no\-code approaches * Advise on multi\-channel orchestration strategies to ensure seamless integration across Salesforce platforms (Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360\), Salesforce Marketing Cloud, CRM, web platforms, and webinar tools * Review and recommend best practices for consent management solutions to ensure compliance and enhance user experience * Evaluate and guide the design of data pipelines and data governance strategies from a holistic perspective * Advise on AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies * Oversee reporting and dashboarding solutions, including Power BI, to ensure they meet business requirements * Review integration strategies for patient service platforms to ensure scalable and compliant architecture **Requirements** * Minimum 8 years of relevant work experience in solution architecture or related roles * At least 3 years in leadership, management, or coordinator positions * At least 2 years of experience leading teams of 20 or more employees * Hands\-on experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360 * Experience with Salesforce Marketing Cloud for multi\-channel orchestration * Proficiency with Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration * Proven track record of integrating these technologies in complex environments * Demonstrated ability to drive solution design and create detailed solution blueprints * Advanced English communication skills, both spoken and written, at C1\+ level **Nice to have** * Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS stack including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions * Familiarity with Power BI for business intelligence and reporting * Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for additional integration and platform capabilities **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn