### **Dynamics 365 F\&O Senior \- Field Service Specialist (Ref. 124117\) \- 100% Remote** **Project Overview** Join a strategic Accenture project in collaboration with a global leader in machinery, construction, and industrial solutions! We are seeking a Field Service Tech Lead – Senior / Specialist with solid expertise in Microsoft Dynamics 365 for Finance and Operations to lead the design, development, and configuration of large-scale applications, with a focus on optimizing field service processes. You will serve as the expert reference point, collaborating with multiple teams to define high-impact solutions within a dynamic and highly complex environment. The position is 100% remote, with occasional attendance at Accenture’s offices (Parque Patricios, CABA) and occasional travel as required by the project. **Key Responsibilities** * Lead the design, development, and configuration of large-scale applications on Microsoft Dynamics 365. * Serve as the primary technical point of contact and subject matter expert (SME). * Facilitate workshops for requirements gathering and ensure alignment with business objectives. * Manage the technical team, defining and prioritizing activities to achieve effective performance. * Develop and implement best practices for application design, integration, and security. * Analyze and optimize existing processes to improve operational efficiency and effectiveness. * Ensure adoption of industry trends and cutting-edge technologies to drive innovation. * Provide solutions to complex problems arising from both immediate and cross-functional teams. * Actively contribute to key architectural and solution-related decision-making. * **Required Qualifications and Skills** * Advanced experience with Microsoft Dynamics 365 for Finance and Operations (with focus on Field Service or related Customer Engagement modules). * Implementation and customization of complex D365 solutions for the relevant business process. * Large-scale data integration with other products or legacy systems (Azure Logic Apps, Service Bus, SOAP, middleware, APIs). * Large-volume data migration in Microsoft Dynamics 365 projects. * Design and definition of scalable and maintainable technical solution architectures. * Translation of business requirements into detailed technical and architectural solutions. * Use of templates and reusable components for D365. * Management and definition of security principles for D365 and Azure environments. * Experience with SQL scripting (T\-SQL) and database management in the D365 context. * Experience testing large-scale solutions (regression, performance) and version control. * Proficiency with CI/CD pipelines and automated testing for D365. * Experience with Power Platform (Power Apps, Power Automate, Power BI) integrated with D365. * Experience working under Agile methodologies (Scrum / Kanban). * Advanced English (mandatory). **Preferred Skills** * Ability to make key decisions at both team and solution levels. * Excellent collaboration and management skills with multidisciplinary and cross-functional teams. * Strategic vision for resolving complex technical problems. * Leadership oriented toward innovation and continuous improvement of service processes. **Project Environment and Benefits** * Work mode: 100% remote, with possible occasional visits to Accenture offices (Parque Patricios, CABA) and potential for travel. * Working hours: Monday to Friday, 9 AM to 6 PM. **How to Apply** If you have relevant experience and want to join a challenging global project, we want to meet you! Apply directly via the link below and join the Accenture team to continue driving innovation alongside Caterpillar. Follow us on LinkedIn to learn about more opportunities and updates from the Accenture team.