Position Summary: We are seeking a customer-oriented, results-driven Account Executive to comprehensively manage corporate accounts—from assignment through sale and delivery—while promoting satisfaction and growth. Key Highlights: 1. Comprehensively manages corporate accounts for vehicles and assets. 2. Promotes customer satisfaction, account retention, and growth. 3. Coordinates cross-functional teams without hierarchical authority and resolves problems. Account Executive We seek to hire an Account Executive with strong customer orientation, coordination capability, and a results focus to comprehensively manage corporate accounts related to vehicle and asset sales. Purpose of the Role To serve as the primary client contact from lot assignment through sale, payment collection, and delivery to buyers. The mission is to transform every commercial commitment into an orderly, transparent, and successful transaction, thereby promoting satisfaction, retention, and growth of assigned accounts. Key Responsibilities Receive handover of new accounts and assignments from the commercial team. Gather information on lots, objectives, sales terms, documentation, timelines, and approval authorities. Design and maintain an updated work plan. Coordinate with Operations and Warehouses regarding asset intake, check-in, storage, inspection, content production, and display. Ensure each lot is correctly identified, valued, documented, and published. Liaise with Regulatory Affairs, Legal, Finance, and Marketing to execute required tasks. Manage approvals for valuations, minimum prices, listings, awards, relaunches, and exceptional cases. Maintain regular, executive-level communication with the client, reporting progress, results, risks, and resolution alternatives. Monitor visits, inquiries, offers, participation, conversion rates, and overall performance. Track award decisions, payments, collections, documentation, transfers, and withdrawals. Coordinate delivery of assets to end buyers, ensuring traceability and documentary support. Promptly, judiciously, and solution-oriented manage complaints and incidents. Prepare closing reports covering results, sold lots, consignments, collections, deliveries, and improvement opportunities. Collect client feedback and identify opportunities for repeat business, service expansion, or new assignments. Required Profile Tertiary or university degree in Business Administration, Marketing, Logistics, Engineering, Economics, or related fields. Minimum three years’ experience in B2B account management, Customer Success, commercial operations, corporate services, or project coordination. Experience in automotive, industrial assets, logistics, banking, insurance, leasing, Oil & Gas, fleet management, or marketplaces is highly valued. Proficiency in CRM systems, management tools, spreadsheets, and executive reporting. Ability to simultaneously manage multiple accounts, lots, deadlines, approvals, and responsible parties. Key Competencies Strong customer and results orientation. Organizational, planning, and follow-up capabilities. Proactive attitude and holistic sense of responsibility (ownership). Ability to coordinate teams without direct hierarchical authority. Risk anticipation and problem-solving skills. Executive communication and negotiation capability. Commercial judgment and long-term relationship orientation. Ability to perform under pressure and manage difficult conversations. Analytical thinking and data-driven decision-making. Performance Indicators Performance will be evaluated based on client satisfaction and retention, schedule adherence, percentage of lots sold, collection rate, on-time deliveries, information quality, incident reduction, and growth of assigned accounts. We seek a candidate who does not merely delegate tasks, but assumes full accountability for each account, mobilizes involved departments, and ensures every lot progresses with rhythm, traceability, and clearly defined responsibilities until final closure.
Emilia Jacobo
ZonaJobs
Emilia Jacobo
ZonaJobs
