IT Support Analyst - Palermo, Capital Federal, On-site

Description

Position Summary: We are seeking an IT Technical or Support Analyst (Level 1/Level 2) with experience in microcomputing, networking, and incident resolution, possessing strong interpersonal skills and a service-oriented attitude. Key Highlights: 1. End-user microcomputer support (primary responsibility) 2. Resolution of Level 1 and Level 2 technical incidents and requests 3. Ability to work autonomously with a service-oriented mindset JOB SEARCH — IT ANALYST / TECHNICAL SUPPORT Palermo, CABA | On-site Ztech is currently hiring an IT Technical or Support Analyst (Level 1/Level 2) to join our team. What will you do? • End-user microcomputer support (primary responsibility) • Resolution of Level 1 and Level 2 technical incidents and requests • Monitoring alert reading and interpretation, and taking appropriate action • IT infrastructure and networking support Required Knowledge: • Microcomputing (mandatory): hardware, software, operating systems, peripherals • Networking • Zabbix • Fortinet • MikroTik • Windows Server Schedule: • Monday to Friday, 6:00 AM to 3:00 PM • One or two passive on-call shifts per month on weekends We are looking for someone with: • Proven experience in Level 1/Level 2 technical support • Ability to work autonomously • Strong interpersonal skills and a service-oriented attitude Share this opportunity with someone who might be interested! . -Requirements- Minimum education: High school diploma 2 years of experience Keywords: analyst, support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, tecnologias, la, informacion, it