**Job Description** The Operations Coordinator role for the Savings Plan is responsible for ensuring the daily assignment of tasks to the processing team so they are executed efficiently, in compliance with applicable internal and external regulations. The department’s priority is to safeguard customer satisfaction, reinforce systemic thinking in achieving corporate objectives, and drive innovation initiatives. **Key Responsibilities** * Efficiently coordinate operational processes to meet required deadlines, metrics, and objectives. * Responsible for sub-areas including subscriptions, intake desk, pledges, and insurance for the Savings Plan. * Monitor structural processes such as monthly production, subscription grouping, counter service, insurance accrual, and pledge management. * Lead a diverse team, promoting high-quality deliverables, high performance, and an excellent work environment. * Manage procurement and services for the departments. * Participate in system correction and enhancement implementations, as well as business automation and digitalization projects. * Ensure regulatory compliance across all operations. * Generate reports and monitor KPIs. **Your Skills and Capabilities (Requirements):** * Advanced university student or graduate degree in Business Administration, Industrial Engineering, or related fields. * Proven experience in operations or similar roles. * Knowledge of operational management and organizational effectiveness. * Excellent communication and team leadership skills. * Strong regulatory compliance orientation. * Analytical profile, with a focus on using data to support decision-making. **What May Give You a Competitive Edge (Desirables):** * Prior experience in the Savings Plan business and familiarity with systems: Newcon, SAP, CRM. * Knowledge of the automotive sector and its commercial dynamics. * Ability to lead continuous improvement and digitalization projects. #LI_PSM 

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

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