Senior SAP Consultant (MM/SD)

Description

Summary: Seeking an experienced Senior SAP Retail MM/SD Consultant specializing in S/4HANA for Level 2 and Level 3 application support, focusing on incident handling, problem resolution, and small enhancements. Highlights: 1. Focus on incident handling, problem resolution, and small enhancements 2. Collaborate with functional, technical, and third-party teams 3. Opportunity for professional development and global career growth We are seeking an experienced **Senior SAP Retail MM/SD Consultant** specializing in S/4HANA to provide Level 2 and Level 3 application support. This position focuses on incident handling, problem resolution, bug fixing, and the implementation of small enhancements. **Responsibilities** * Analyze and resolve incidents and service requests related to SAP MM/SD processes within a Retail environment * Perform root cause analysis for recurring or critical issues and propose sustainable long\-term solutions * Manage the full ticket lifecycle in ITSM tools such as ServiceNow or Jira, ensuring compliance with SLAs and support KPIs * Collaborate with functional and technical teams, including third parties, for complex issue resolution * Identify and drive problem management initiatives to reduce incident volume and improve process efficiency * Document known errors, workarounds, and solution approaches in the Knowledge Base * Design, test, and implement small configuration changes and enhancements within SAP MM/SD modules * Prepare and validate functional specifications for bug fixes and minor developments * Support transport request management and ensure quality assurance throughout deployments * Provide UAT support, coordinate with business users, and validate solution effectiveness after deployment **Requirements** * At least 3 years of professional relevant experience as an SAP MM/SD Consultant * Hands\-on expertise with SAP Retail, including SAP Retail Master Data, SAP Retail Purchasing, and SAP Retail Sales * Strong knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing processes in SAP S/4HANA * Experience with IDoc monitoring, interface troubleshooting, and batch job handling * Ability to perform debugging and coordinate technical fixes with ABAP teams * Understanding of transport management, system landscapes, and change control processes * English at B2 level or higher, with strong written and verbal communication skills **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn