Description
Job Summary:
Ecolab Argentina is seeking a Technical Service Representative for Nalco Water Light to execute service plans, provide assistance, and generate high levels of customer satisfaction.
Key Responsibilities:
1. Execute service plans for strategic accounts in the district
2. Provide customer assistance to resolve issues
3. Ensure implementation of the Six Service Standards
**Ecolab Argentina** is seeking a **Technical Service Representative** to join the Nalco Water Light team, based in **South Zone \- GBA**.
In this role, you will execute service plans for strategic accounts in the district, provide customers with assistance to resolve problems, and generate high levels of customer satisfaction.
What will you do?
* Deliver contractual service and customer support for problem resolution related to the Company’s products / applications / solutions.
* Ensure implementation of the Six Service Standards across all customers.
* Support district sales personnel in handling the Company’s service call program for existing products and services, and assist in corrective actions as appropriate.
* Assess field issues on-site and operate required test equipment to restore systems to customer compliance.
* Assist in preparing reports detailing technical issues and solutions to initiate necessary product corrective modifications and/or recommended process changes. Document value delivered to the customer whenever possible.
* Provide installation resource services upon project request to meet customer needs. Services may include (but are not limited to) field surveys, installation checklists, and implementation support services.
**Requirements**:
* Graduate or advanced student in Chemical Engineering.
* Experience in industrial plants
* Experience in wastewater treatment (desirable)
* Valid driver's license
* Minimum two years of driving experience
**Our Commitment to a Culture of Inclusion \& Belonging**
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.