E-Billing Operations Analyst

Description

Summary: The eBilling Operations Analyst supports day-to-day operations of Legal electronic billing processes using TyMetrix 3600 software, managing matters, invoices, and budgets. Highlights: 1. Supports eBilling processes using TyMetrix 3600 software 2. Manages timekeeper rates, matters, budgets, and accruals 3. Interacts with attorneys and suppliers to resolve invoicing issues The eBilling Operations Analyst is a full\-time role in the Legal Supplier Management Team, to support the execution of day\-to\-day operations of Legal electronic billing (eBilling) processes. The E\-Billing Operations Analyst supports eBilling processes, using TyMetrix 3600 software to perform matter/invoice/budget processes and compliance to process steps. Key Responsibilities: * Timekeeper Rate Management * Matter and Budget creation: create budgets for matters with a budget approval workflow * AFA/Supplier Management: understand AFA (alternative fee arrangement) templates, such as blended hourly rates, deal\-based billing, fee caps, hourly rate discounts, hourly rate volume discounts, matter\-based rates and task\-based billing caps * Accrual Management: track unbilled fees and expenses on matters * Understand Accenture billing requirements, including LEDES, UTBMS codes and other processes. * Research invoicing queries as they occur, which may require generation of specific reports and creation of spreadsheets or verbal communication with suppliers. * Interact independently with attorneys and suppliers to answer invoicing/status questions and resolve invoice issues. * Train/assist legal professionals on eBilling system and supporting processes. Relationships: Reports to: Supplier Management Supervisor. Internal Relationships: Legal professionals worldwide, Finance, Procurement, CIO, Accounts Payable. External Relationships: Outside Counsel, ELM. Qualifications: Education: * Pursuit of university degree in business administration or finance. * Business administration or finance background preferred. Work Experience: * Experience with Microsoft Office programs, including use of SharePoint. Work Requirements: * No Travel Required. Knowledge and Skill Requirements: * Strong oral and written communication skills. * Fluent in English. Fluency in other languages is a plus. * Work in a team environment and collaborate with others. * Ability to handle confidential and sensitive information with the appropriate discretion. * Responsive and follows through on commitments. * Initiative and ability to manage multiple tasks simultaneously. * Analytical skills, critical thinking and ability to spot problem areas and propose solutions.