E-Billing Operations Analyst

Description

Summary: The eBilling Operations Analyst supports day-to-day operations of Legal electronic billing processes using TyMetrix 3600 software. Highlights: 1. Support legal electronic billing operations 2. Utilize TyMetrix 3600 for eBilling processes 3. Interact with attorneys and suppliers to resolve invoice issues *Job Summary:* *The eBilling Operations Analyst is a full\-time role in the Legal Supplier Management Team, to support the execution of day\-to\-day operations of Legal electronic billing (eBilling) processes.* *The E\-Billing Operations Analyst supports eBilling processes, using TyMetrix 3600 software to perform matter/invoice/budget processes and compliance to process steps.* *Key Responsibilities:* * *Timekeeper Rate Management* * *Matter and Budget creation: create budgets for matters with a budget approval workflow* * *AFA/Supplier Management: understand AFA (alternative fee arrangement) templates, such as blended hourly rates, deal\-based billing, fee caps, hourly rate discounts, hourly rate volume discounts, matter\-based rates and task\-based billing caps* * *Accrual Management: track unbilled fees and expenses on matters* * *Understand Accenture billing requirements, including LEDES, UTBMS codes and other processes.* * *Research invoicing queries as they occur, which may require generation of specific reports and creation of spreadsheets or verbal communication with suppliers.* * *Interact independently with attorneys and suppliers to answer invoicing/status questions and resolve invoice issues.* * *Train/assist legal professionals on eBilling system and supporting processes.* *Relationships:* *Reports to: Supplier Management Supervisor.* *Internal Relationships: Legal professionals worldwide, Finance, Procurement, CIO, Accounts Payable.* *External Relationships: Outside Counsel, ELM* *Qualifications:* *Education:* * *Pursuit of university degree in business administration or finance.* * *Business administration or finance background preferred.* *Work Experience:* * *Experience with Microsoft Office programs, including use of SharePoint.* *Work Requirements:* * *No Travel Required.* *Knowledge and Skill Requirements:* * *Strong oral and written communication skills.* * *Fluent in English. Fluency in other languages is a plus.* * *Work in a team environment and collaborate with others.* * *Ability to handle confidential and sensitive information with the appropriate discretion.* * *Responsive and follows through on commitments.* * *Initiative and ability to manage multiple tasks simultaneously.* * *Analytical skills, critical thinking and ability to spot problem areas and propose solutions.*