Description
Job Summary:
We are seeking a Call Center Teleoperator to attend to customers, resolve inquiries and complaints, and manage cases in the system, providing professional service.
Key Highlights:
1. Constant training and professional growth
2. Excellent working environment
3. Personal development and teamwork
What You Will Do?
• Answer customer calls
• Resolve inquiries and complaints
• Manage cases in the system
• Deliver a professional service experience
• Meet quality and productivity goals
Work Schedule
• 8 hours per day
• On-site mode
• Monday to Monday
• Rotating weekly day off
What We Are Looking For?
• Good diction and clear communication
• Positive attitude and commitment
• Results-oriented
• Basic PC skills
• Completed secondary education
• Call center experience (mandatory)
Key Skills
• Active listening
• Empathy
• Problem-solving ability
• Organization
• Teamwork
• Responsibility
What We Offer?
• Fixed salary
• Constant training
• Real opportunities for growth
• Excellent working environment
At SERCOM, we believe in people’s development and teamwork to achieve outstanding results.
Apply today and start building your future with us.-Requirements- Minimum education: Secondary
1 year of experience
Knowledge: Typing
Keywords: operator, operario, operator, call, callcenter, teleoperador, telefonista, telephonist, telefonico, care, costumer, cliente