Job Summary: Responsible for comprehensive lead management, consultative sales of DirecTV and internet services, customer needs identification, and post-sales follow-up. Key Responsibilities: 1. Comprehensive lead management and consultative service sales 2. Customer needs identification and sales closure 3. Post-sales follow-up to ensure customer satisfaction Management of inbound leads (inquiries from digital campaigns, WhatsApp, and database). Telephone contact with potential customers for consultative sales of DirecTV and internet services. Identification of customer needs (usage, content, location) to offer the appropriate plan. Presentation of current promotions, benefits, and commercial terms. Handling objections and closing sales. Recording sales in the system / CRM) and tracking until installation. Validation of customer data and quality control of sales. Achievement of commercial targets (daily/monthly sales). Post-sales follow-up to ensure activation and customer satisfaction.-Requirements- Minimum education: High school 2 years of experience Knowledge: Database management, Customer prospecting, Consultative selling, Telemarketing Keywords: salesman, saleswoman, seller, vendedor, comercial, salesperson, call, callcenter, teleoperador, telefonista, telephonist, telefonico
Mateo Gómez
Computrabajo
Mateo Gómez
Computrabajo
