Operations Analyst

Description

Position Summary: As an Operations Analyst, you will support the Integration Leadership team and office resources, contributing to the continuous operation of the business. Key Highlights: 1. Support for internal office projects of the Systems Integration Office 2. Interaction with internal office and field collaborators 3. Process management, documentation, and task tracking General Description: ### **WHAT YOU WILL DO** As an **Operations Analyst**, you will support the Integration Leadership team and office resources across a wide range of tasks and assignments, contributing to the continuous operation of the business.### **Daily Responsibilities:** * Support internal office projects of the Systems Integration Office by coordinating with Operations, Service, Procurement, and Finance departments. * Interact with all internal collaborators, both office-based and field-based. * Maintain assigned tasks’ corresponding processes and procedures up-to-date and appropriate. * Compile documentation for internal and external presentations and deliverables. * Assist in tracking project milestones and team resource tasks. * Support the Operations team in equipment procurement and tracking. * Manage authorizations for material returns. * Coordinate withdrawal tickets with the office warehouse teams. * Ensure all close-out documentation and *as\-built* documentation is properly created and stored. * Provide information for Customer Satisfaction (CSAT) survey delivery. * Support Management in the change order process. * Perform other duties as required. ### **WHAT WE ARE LOOKING FOR** #### **Essential Requirements:** * Ability to communicate and interact effectively with employees, customers, and colleagues, and to work with all organizational levels. * Proficiency in Microsoft Office (Word, Excel, Outlook), Microsoft Project, and Adobe Acrobat. * Ability to manage time and tasks efficiently to meet assigned objectives while adapting to shifting priorities. * Excellent oral and written communication and interpersonal skills. * Strong organizational ability and exceptional attention to detail. #### **Desirable Requirements:** * Proven experience as an **Operations Analyst, Coordinator, or Administrator** in Audiovisual, Construction, Technology, or related industries. * Ability to read and accurately understand project documentation. * Minimum requirement: completed secondary education or equivalent.