We are seeking a **Senior Microsoft Dynamics 365 CRM Developer** to lead integration and customization projects for a global CRM delivery team in the Americas. You will lead architecture decisions, oversee integrations, and mentor team members while ensuring compliance with performance and security standards. Apply now to contribute your expertise and drive successful CRM deployments. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. **Responsibilities** * Lead the squad in delivering integration and customization solutions on Dynamics 365 for the acquired business unit * Own architecture decisions for CRM workflows, custom entities, data models, and integrations * Oversee CRM integration with external systems such as SAP and Customer Portal * Collaborate with Global CRM Governance Team including CEM Architect and Product Owner for roadmap alignment and best practices * Ensure high development standards and mentor team members * Drive compliance with multilingual, performance, and security requirements * Lead code reviews and enforce coding standards and branching strategy * Set up CI/CD pipelines in Azure DevOps * Coordinate technical activities of the development team * Develop plugins, workflows, Power Automate flows, and custom UI components using TypeScript, C\#, and FetchXML * Translate functional specifications into technical designs * Mentor developers and ensure alignment with architecture * Customize and extend CRM functionalities across Sales, Customer Service, Field Service, and Marketing modules **Requirements** * 3\+ years of experience in Microsoft Dynamics 365 CRM * Strong background in solution architecture, customization, and data modeling * Expertise in Azure DevOps, Power Platform, Dataverse, and Dynamics SDK * Proven leadership experience in global enterprise CRM deployments * Experience with integration tools such as Logic Apps, REST APIs, and SQL Server * Strong communication and mentoring skills * Proficiency in Portuguese (Brazilian) and English at B2\+ level **We offer** * Connectivity Bonus (25,000 ARS are paid with a salary receipt at the end of each month as a non\-wages concept). * Medicina Prepaga (It covers the collaborator and direct family group). * Paternity Leave (Two additional days are added to what is established by law, total of 4 days). * Discounts card. * English Training (English lessons, twice per week). * Training Program (Access to multiple customized training plans according to the needs of each role within the company). * Marriage bonus (The company doubles the allowance established by law that ANSES offers). * Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). * External Agreements and Discounts. * Vacations: 14 calendar days a year *By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.*