Workshop Manager

Description

Position Summary: A prominent automotive dealership is seeking a Workshop Manager to lead the after-sales area, ensuring quality, efficiency, and customer satisfaction, with a strong results-oriented approach and team leadership. Key Highlights: 1. Lead the after-sales area at an automotive dealership. 2. Foster a collaborative environment and continuous improvement within technical teams. 3. Opportunities for professional development and ongoing training. Workshop Manager A prominent automotive dealership is seeking a Workshop Manager to lead the after-sales area, ensuring compliance with brand-established quality standards, operational efficiency, and customer satisfaction. We seek a candidate with a strong results-oriented profile, experience leading technical teams, and expertise in workshop process management. Main Responsibilities Coordinate and supervise daily mechanical workshop operations. Lead the team of technicians and operational staff, fostering a collaborative and continuously improving work environment. Ensure compliance with brand-established quality standards and processes. Plan and manage workshop workload to optimize repair times. Monitor proper execution of diagnostics and repairs. Collaborate closely with the Service Advisors team to ensure an excellent customer experience. Track departmental management indicators (productivity, efficiency, repair times, customer satisfaction). Promote the team’s technical development through training and mentoring. Requirements Proven experience in similar positions within the automotive industry. Technical knowledge of automotive mechanics and workshop processes. Experience leading work teams. An organized, solution-oriented, and results-driven profile. Proficiency in computer tools. Experience at official dealerships will be valued. Valued Competencies Leadership. Customer orientation. Planning and organization. Teamwork. Focus on quality and continuous improvement. We Offer Joining a solid company within the automotive sector. An excellent working environment. Opportunities for professional development. Ongoing training.-Requirements- Minimum Education: Tertiary 2 years of experience Keywords: leader, manager, director, chief, lead, leadership, supervisor, head