Description
Job Summary:
We are seeking a Receptionist for a dealership, responsible for welcoming customers, providing customer service, handling customer inquiries, and performing administrative support tasks.
Key Points:
1. Minimum 2 years of experience in customer service
2. Excellent communication, presence and interpersonal skills
3. Proactive attitude and service orientation
At Autocity, we are looking for a Receptionist to join the team at one of our dealerships.
Responsibilities:
Receive and professionally welcome customers, guiding them to the appropriate areas and/or personnel.
Take detailed messages and ensure they reach the correct recipients.
Handle customer and staff inquiries through various communication channels.
Receive, sort and distribute correspondence.
Resolve customer concerns or refer them to the appropriate departments.
Ensure customers have a positive experience from the first point of contact.
Manage phone calls, emails and in-person inquiries.
Coordinate shifts and referrals to sales advisors.
Support administrative tasks as required.
Requirements:
Minimum 2 years of experience in customer service.
Excellent communication, presence, willingness to learn, multitasking ability and interpersonal skills.
Proactive attitude and service orientation.
Proficiency in computer tools.
Schedule and Work Mode:
Full-time on-site schedule, Monday to Friday, from 8:30 AM to 5:30 PM.
We offer attractive benefits, discounts and an excellent working environment.
If you wish to join a major business group focused on service excellence, efficiency and commercial passion, we look forward to your application.-Requirements- Minimum Education: Tertiary
2 years of experience
Keywords: recepcion, receptionist, recepcionista