Call Center Operator - Lomas de Zamora

Description

Job Summary: We are seeking Collections Officers to recover delinquent accounts while maintaining excellent customer service and pursuing mutually beneficial solutions. Key Highlights: 1. Manage and recover delinquent accounts 2. Negotiation skills and objection handling 3. Customer orientation and attention to detail We are looking for Collections Officers to join our team at Cartasur Cards S.A.! At Cartasur Cards S.A., we specialize in providing financial services and credit solutions to our customers. As a Collections Officer, you will be responsible for managing and recovering delinquent accounts while maintaining excellent customer service and seeking solutions that benefit both the company and the customer. This role requires negotiation skills and efficient handling of objections raised by delinquent customers; therefore, prior experience in this type of management will be highly valued. · WHO ARE WE LOOKING FOR? Collections Officers - Prior experience in early and/or late-stage delinquency collection management is valued. - Negotiation skills and objection handling. - Customer orientation and excellent attention to detail. - Residence in Lomas de Zamora or nearby areas. Employment Type: Indefinite-term contract. - Availability: PART-TIME Afternoon shift: Monday to Friday, 2:00 PM to 8:00 PM. Every other Saturday, 9:00 AM to 3:00 PM. WHAT WILL BE YOUR MAIN RESPONSIBILITIES? - Conduct collections activities via telephone. - Negotiate and reach payment agreements with delinquent customers. - Handle customer objections by offering viable alternatives and effective solutions. - Maintain an up-to-date record of collection activities and results achieved. - Deliver high-quality customer service, demonstrating empathy and understanding toward the customer’s situation. · Our company promotes labor inclusion; therefore, we invite all individuals to apply regardless of age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other factor or circumstance protected by federal, state, or local laws. · If you meet the above requirements and are motivated to face new challenges, we invite you to join our team at Cartasur Cards S.A.! · Apply now and start building a successful future!. -Requirements- Minimum Education: Secondary school 1 year of experience Age: 19 years and older Knowledge: Negotiation Keywords: operator, operario, operator, callcenter, teleoperador, telefonista, telephonist, telefonico