Description
Job Summary:
Supervise, coordinate, and monitor security personnel to ensure compliance with operational procedures, safety standards, and service quality.
Key Responsibilities:
1. On-site and remote supervision of security personnel
2. Incident, emergency, and operational improvement management
3. Key communication with clients and management
Job Objective
Supervise, coordinate, and monitor security personnel assigned to various sites, ensuring compliance with operational procedures, safety standards, service quality, and company and client guidelines.
Main Responsibilities
Conduct on-site and/or remote supervision of security guards and shift supervisors.
Verify adherence to instructions, protocols, and operational procedures.
Monitor attendance, punctuality, uniforms, equipment, and documentation of personnel.
Perform periodic inspections of assigned sites.
Respond to incidents, emergencies, or operational deviations, submitting appropriate reports.
Maintain ongoing communication with clients and operations management.
Train and support new personnel during their service adaptation period.
Prepare daily reports, updates, incident reports, and performance evaluations.
Propose operational and corrective improvements for services under supervision.
Requirements
Minimum 5–10 years’ experience in private security supervision.
Knowledge of current private security regulations.
Intermediate proficiency in computer tools (Office, email, reporting, control systems).
Availability and flexibility for rotating shifts.
Completed tertiary education / completed secondary education.
Security-related courses or training (preferred).
Valid driver’s license.-Requirements- Minimum Education: Tertiary
10 years of experience
Age: between 35 and 50 years
Knowledge: Teamwork
Driver’s Licenses: B1, B2
Willingness to travel: Yes
Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, escort, guard, security guard, watchman, guard, surveillance, area