Description
Job Summary:
We are seeking technology enthusiasts to join our Technical Support team, tackling challenges and growing professionally.
Key Highlights:
1. Comprehensive advisory services and processing of technical procedures.
2. Proactive attitude and focus on problem-solving.
3. Opportunities for professional development and growth.
Are you passionate about technology and do you enjoy helping others? Join our Technical Support team at Konecta!
· At Konecta, we are at the forefront of technology and seek individuals passionate about technical support to join our vibrant community of experts. If you enjoy solving challenges and wish to grow professionally, this is your opportunity!
· What will you do in this role?
· You will provide comprehensive advisory services, analysis, and processing of specific technical procedures aimed at effectively fulfilling customer requests, complaints, and inquiries.
· What qualifications are we looking for?
Experience in call centers handling customer service accounts / technical knowledge (mandatory)
Completed secondary education (mandatory).
Access to a PC and Internet.
Proactive attitude, problem-solving focus, and strong communication skills.
Residency in Córdoba Capital.
Work modality: On-site at our Konecta offices in Córdoba Capital, with preferred availability from 3:00 PM to 12:00 AM.
· Why work at Konecta? We support your well-being:
Opportunities for professional development and growth within the company.
Konecta University
Ongoing recognition
Discounts and promotions in gastronomy
Benefits and promotions at cinemas
Discounts and benefits at universities and online language and/or programming courses
Discounts on travel and tourism packages
Exclusive discounts on sports and gyms
Active breaks, meditation, and more
..Community 5.0 (Continuous training and growth in Generative AI)
· All our hiring processes consider people with disabilities, individuals over 45 years of age, non-binary and transgender individuals. At Konecta, diversity is our driving force.-Requirements- Minimum education: Secondary
1 year of experience
Age: From 18 years old
Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, call, callcenter, teleoperator, telephone operator, telephonist, telephone