Technical Support Representative – Córdoba – Technical Support Profile

Description

Job Summary: We are seeking Technical Support Representatives to advise on and resolve technical inquiries, exceeding customer expectations while committing to continuous learning. Key Highlights: 1. Efficient technical consultation advice and resolution 2. Job stability and an excellent working environment 3. Opportunities for growth and continuous training At Konecta, a leading Customer Experience company, we are looking for Technical Support Representatives to join our site located in the center of Córdoba Capital. If you have a natural aptitude for technology, are passionate about problem-solving, and seek job stability within a great working environment, this is your opportunity! · What will be your mission? · Provide efficient advice and resolution for customers’ technical inquiries and complaints. Your goal is to exceed their expectations from the very first contact, committing to continuous learning to master the products, services, and technological tools we provide. · What are we looking for? · Experience: Minimum 3 months in customer service (mandatory for Call Center roles). Knowledge: Technically oriented profile with excellent PC skills (ideal if you have prior CRM system experience). Completed and certified secondary education (mandatory and verifiable). Residency in Córdoba Capital. · Key Competencies: · Results orientation. Effective communication and strong listening skills. Stress tolerance and focus on meeting performance metrics. Availability: Afternoon/Night shift (15:00–00:00 hrs). · What do we offer? · Immediate hiring, formal employment, and job stability. Company-paid training to thoroughly understand the service (with certification). An excellent work climate and growth opportunities within a multinational corporation. Work modality: 100% onsite at our Córdoba city center location. · At KONECTA, we care about your well-being and empower your professional development at every stage of your growth. That’s why we offer: · - Real professional growth opportunities; - Continuous training and learning at our Konecta University; - Recognition programs; - Benefits for dining and cinema; - Discounts on universities and online courses; - Discounts on travel and tourism; - Sports and gym benefits; - Active breaks and wellness spaces; - Community 5.0: Continuous training in Generative AI. · At Konecta, we value diversity. All our searches are open to people with disabilities, individuals over 45 years old, non-binary and transgender people. We believe diverse teams drive innovation. · JOIN KONECTA AND DEVELOP YOUR COMMERCIAL PROFILE WITH US!. -Requirements- Minimum education: Secondary school years of experience Age: 18 years or older Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, care, support, soporte, technologist, technician, tech, technician, technology, tecnología, technologist