Job Summary: Service technician responsible for equipment repairs, maintenance, inspections, and customer support, with a focus on developing technical skills and collaboration. Key Highlights: 1. Performs equipment repairs and inspections, and technical maintenance. 2. Collaborates with other teams and assists in training. 3. Provides technical assistance to customers and shares knowledge. 1\. Key Responsibilities * Perform repairs, inspections, and related activities on various products and equipment either at the customer site or in our own facilities. * Independently perform maintenance tasks under direct supervision for medium/high-complexity cases. * Interpret medium-complexity mechanical designs and maintenance manuals, assembling and disassembling components to perform necessary alignments and adjustments. * Interpret low-complexity hydraulic and electrical schematics. * Identify components and explain their basic functions. * Repair and replace parts following equipment technical manuals. * Independently resolve common issues; for complex tasks, must be guided by more experienced technicians. * Identify basic and medium-level equipment structure, locate major components, and explain their basic and intermediate operation to colleagues. * Ensure work area is clean and organized, guaranteeing proper storage of tools and equipment. * Evaluate low- and medium-complexity mechanical systems of assigned equipment, and perform repair, refurbishment, and/or replacement of minor mechanical components such as valves, hydraulic cylinders, etc. (PE). * 2\. Planning and Reporting * Plan, manage, and maintain required service tools and equipment, ensuring availability upon request. * Report and document results after maintenance and repairs, submitting them to the immediate supervisor. * Prepare technical evaluation reports and component assembly documentation. * 3\. Customer Support * Provide customer assistance regarding their product/equipment/processes, suggesting possible improvements. * Collaborate with other teams and divisions. * Expand professional network and attend local training sessions. * May be nominated for factory training if identified as high potential (HiPo). * Provide field-based feedback based on challenges encountered on-site. * Participate locally in workshops organized by the Equipment Division. * 5\. Supervision / Coaching Share/transfer knowledge with colleagues to build expertise and capabilities within the technical service area.
Sofía González
Indeed · HR
Sofía González
Indeed · HR
