Position Summary: We are seeking a proactive, service-oriented Hotel Receptionist to join a dynamic team—critical to delivering an exceptional guest experience. Key Highlights: 1. Comprehensive guest service (in-person, telephone, digital) 2. Management of check-in/check-out, reservations, and room assignments 3. Coordination with various hotel departments RODEO TRAVEL HOTELES & RESORTS S.A.S Hotel Receptionist Position Summary We are looking for a proactive, service-oriented Hotel Receptionist to join a dynamic team. This role is essential to ensuring an exceptional experience for our guests and involves working various shifts. Responsibilities Provide in-person, telephone, and digital guest service. Efficiently manage check-in and check-out processes. Administer reservations, inquiries, modifications, and confirmations. Assign rooms and maintain up-to-date availability. Record guest charges, monitor accounts, and manage billing processes. Handle cash operations and prepare daily reports. Coordinate with Housekeeping, Maintenance, Food & Beverage, and Administration departments. Ensure proper documentation of incidents and accurate shift handover. Attend to groups, delegations, and corporate clients. Perform night audit tasks when required. Requirements Completed secondary education. Prior experience in front-desk roles, preferably within the hospitality industry. Experience in hotel auditing—especially for night shifts—is highly valued. Excellent communication and interpersonal skills. Ability to work under pressure and resolve unexpected situations. Familiarity with hotel management systems (preferred). Availability to work various shifts (morning, afternoon, night, and relief).
Emilia Jacobo
ZonaJobs
Emilia Jacobo
ZonaJobs
