Description
Job Summary:
We are seeking a professional for IT technical support at Levels I and II, with responsibilities including problem resolution, PC repair, user assistance, server support, monitoring, and IT project planning.
Key Highlights:
1. IT Technical Support Level I and II
2. Advanced Operating Systems and Networks Management
3. IT Solutions Implementation and IT Project Planning
The role involves providing IT technical support at Levels I and II, troubleshooting, PC assembly and repair, end-user assistance, server support, backup and monitoring tasks, IT project planning, and solutions implementation. Telephone support for inquiries and issues.
* Advanced proficiency in WINDOWS 10/11, Windows Server 2008/2012/2016/2019
* Backup techniques and disk imaging expertise
* Advanced PC assembly and repair, problem diagnosis
* Telecommunications equipment handling (routers, switches, etc.), installation and configuration
* Structured cabling
* TCP/IP networks (configuration, installation, connectivity)
* Virtualization (VMWare)
* Active Directory
* Office/Microsoft 365
* Azure/AWS
Working Hours: Monday to Friday, 9 a.m. to 6 p.m. (One Saturday per month, 9 a.m. to 1 p.m.).-Requirements- Minimum Education: Tertiary
1 year of experience
Age: between 18 and 30 years
Driver's licenses: B1, B2
Keywords: analyst, apoyo, support, soporte, tecnologias, la, informacion, it