Shift Supervisor

Description

Job Summary: This role ensures the store operates correctly by coordinating the team, managing resources, and maintaining high standards of quality, hygiene, and order, while also supporting the Supervisor in professional development. Key Responsibilities: 1. Team leadership and task coordination 2. Ensuring high standards of quality and operations 3. Supporting collaborators' professional development **Company Description** PedidosYa is part of Delivery Hero, a global leader in delivery services with a presence in \~65 countries. PedidosYa is the leading technology company in delivery and quick-commerce in Latin America. It is a simple, fast, and accessible platform connecting millions of users, businesses, and delivery personnel with a wide variety of products and services. PedidosYa operates in 15 countries across Latin America and launched PedidosYa Markets in 2020—the first 100% digital marketplace delivering groceries and household items within 15 minutes. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock index. **Job Description** **What challenges await you?** Ensure the store operates correctly during your shift, maintaining high Quality standards in accordance with the Company’s Processes and Policies. Coordinate the team and its tasks, allocating resources according to priorities and maximizing productivity. Ensure appropriate staffing per day and shift, maintaining constant communication with the Store Supervisor regarding team performance. Support the Store Supervisor in executing the store’s administrative processes (inventory management/waste control/billing/human resources/maintenance). Ensure proper implementation of hygiene, safety, and order standards. Support the Store Supervisor in collaborators’ professional development. **Qualifications** What will you bring? Experience in similar roles leading teams. Proficiency with Office suite tools (Excel, Word, PowerPoint) and Google applications. Action orientation and problem-solving ability. Strong interpersonal skills; ability to build positive relationships and foster trust. Autonomy. **Additional Information** At PedidosYa, impact is measured not only by results but also by how we achieve them. We seek top talent—people who resonate with our values, our way of thinking, decision-making, and daily collaboration. What you accomplish is key, but *how* you do it defines us. By playing as a team, we drive business and ecosystem growth while simplifying everyday life for millions of people. **Learn about our values** **here****.** Talent diversity strengthens our Culture and organization. We play as a team in everything we do—and what we love most about that is promoting diverse and inclusive teams that contribute varied perspectives to PedidosYa. Our job opportunities are open to everyone, regardless of gender identity, sexual orientation, ethnic background, religion, age, disability, and/or other individual characteristics. If you require any reasonable accommodation or specific accessibility support for your interview, please clearly indicate this in your application. Additionally, feel free to share your pronouns (he/him, she/her, they/them) from your first contact. \#CulturaPeYa \#LaDiversidadNosPotencia