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Indeed
Bilingual Patient Services Representative
Summary: This remote Bilingual Patient Services Representative supports clinical operations, builds client relationships, and manages front-desk responsibilities. Highlights: 1. Supports clinical operations and client relationship building 2. Manages front-desk communications and patient records 3. Bilingual communication and outreach efforts **Job Title: Bilingual Patient Services Representative** **Job Code:** \[PI\-WAT] **Position Type:** Part\-Time **Work Hours:** 9:30 AM – 1:30 PM Eastern Daylight Time, Monday – Friday **Salary range:** $6–$8 per hour (commensurate with experience) This remote position supports both clinical operations initiatives, playing a vital role in building client relationships, and managing front\-desk responsibilities ### **Job Responsibilities:** * Handle appointment scheduling, confirmations, and reminders via phone, text, or email. * Manage patient intake and front desk communications, ensuring smooth onboarding and client interaction. * Maintain accurate and confidential patient records and files. * Support insurance verification, pre\-authorizations, and billing coordination, including following up on claims when needed. * Serve as the primary point of contact for patient outreach and follow\-ups with families or guardians. * Utilize telehealth platforms to assist with session coordination and troubleshooting. * Answer inbound calls in a professional, friendly, and bilingual manner. * Prioritize and respond to emails, texts, and client inquiries efficiently. * Ensure clear and compassionate communication with clients and their families. * Lead outreach effort via email and phone by connecting with local preschools, schools, pediatricians, neurologists, other healthcare providers, and community centers **Requirements** * Fluent in English and Spanish (spoken and written) – a must. * Previous experience in a healthcare setting or with ABA therapy is preferred, but not required. * Comfortable handling insurance processes, including pre\-authorizations and verifications. * Strong communication and interpersonal skills with the ability to speak confidently with clients and providers. * Familiarity with Google Workspace (Docs, Sheets, Calendar, Gmail) and telehealth platforms. * Experience with or willingness to learn Central Reach (preferred). * Experience managing social media accounts for a business or practice. * Background in content planning or digital marketing (even basic level). * Familiarity with HIPAA and confidentiality standards. ### **Basic requirements** * Must have relevant work experience * Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory] * Must be available for video meetings with your camera on (when needed) ### **Technical requirements** * Device: Reliable laptop or desktop computer. * Internet: High\-speed connection (minimum 10 Mbps). * Audio: Noise\-canceling headset. * Video: Webcam for virtual meetings. * Workspace: Quiet, professional environment **Benefits** * Dedicated HR \& Contractor Support Team: Access to world\-class support for questions, guidance, contract matters, and client communication. * Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client\-related tasks. * HIPAA \& Cybersecurity Training \+ Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. * Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top\-performing VA and increase long\-term client retention. * Client\-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. * Client\-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. * Access to Tools \& Resources: Templates, workflow guides, productivity tools, and client\-specific SOP support to help you perform at your best. * Optional Performance\-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. *These are optional resources and client\-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.*
79Q22222+22
ARS 6-8/hour
Indeed
Maintenance Technician
Job Summary: We are seeking a Maintenance Technician to perform repair and maintenance tasks on electrical and mechanical systems, facilities, and medical equipment during the afternoon shift. Key Responsibilities: 1. Perform preventive and corrective maintenance on medical equipment. 2. Carry out routine electromechanical and building maintenance tasks. 3. Technical training required in electricity, plumbing, or masonry. Santa Catalina is currently looking for Maintenance Technicians to work the afternoon shift at our clinics in Balvanera. Work schedule: 6x1 (Wednesday to Monday) or 5x2 (Thursday to Monday). Working hours: 2:00 PM to 10:00 PM. What challenges and tasks will you undertake? * Perform maintenance and repair activities on electrical and mechanical systems, facilities, and production areas. * Carry out routine electromechanical, sanitary, and building maintenance tasks. * Perform preventive and corrective maintenance on machines, beds, and medical equipment. * Perform general tasks related to painting, masonry, plumbing, and electricity. What are we looking for? * Technical secondary education or equivalent tertiary qualification (transcript required). * Experience in the following areas: Electricity, plumbing, drywall installation, refrigeration, and/or masonry. \* What do we offer? * Location: Balvanera * Shift: Afternoon shift (TT) * Days off schedule: Rotating * Employment type: Indefinite-term employment under the Healthcare Workers’ Collective Bargaining Agreement If your profile matches what we’re looking for, don’t hesitate to apply and send us your CV! Employment Type: Full-time Salary: $10.00 \- $20.00 per month Workplace: On-site
Av. Rivadavia 2836, C1203AAN Cdad. Autónoma de Buenos Aires, Argentina
ARS 10-20/hour
Indeed
Python Developer (Django)
Summary: Seeking a Python Developer (Django) to build and maintain backend systems for a global mobile-first gaming platform, focusing on owning backend logic end to end and scaling reliably. Highlights: 1. Own backend logic end to end for a global mobile gaming platform 2. Work closely with product and game teams, shipping production code 3. Focus on building scalable and reliable core backend systems We’re looking for a Python Developer (Django) who can build and maintain backend systems that power a mobile\-first gaming platform used by fans around the world. This role is ideal for someone who enjoys owning backend logic end to end, working closely with product and game teams, and building systems that need to scale reliably under real user demand. You will focus on backend development using Python and Django, supporting game logic, APIs, data models, and internal services that enable gameplay, progression, and platform features. This is a hands\-on engineering role with real ownership over core systems. If you like shipping production code, improving performance, and working inside a fast\-moving product team, this role will fit you well. **Why You’ll Want to Join:** * You will be paid in USD (bi\-monthly: every 15th and 30th) * Up to 14 days of Paid Time Off annually (starting Day 1\) * Observance of Holidays per company guidelines * 100% remote setup so you can work wherever you’re most productive * Work on a globally licensed sports gaming product with real users * Join a product\-focused team building long\-term platform infrastructure **What You’ll Work On:** Backend Development * Build and maintain backend services using Python and Django * Design and implement RESTful APIs consumed by mobile and web clients * Develop core business logic for gameplay, progression, and user state * Write clean, maintainable, and well\-tested code Data and System Architecture * Design database models and manage migrations * Optimize queries and backend performance as usage scales * Ensure data integrity, security, and reliability across services * Support integrations with internal tools and third\-party services Collaboration and Product Support * Work closely with product managers, game designers, and frontend engineers * Translate product requirements into scalable backend solutions * Participate in code reviews and contribute to engineering best practices * Support live features, bug fixes, and iterative improvements Platform Reliability * Help monitor backend health and resolve production issues * Improve logging, error handling, and system observability * Contribute to technical documentation and internal knowledge sharing **What You Bring:** * 3 to 6\+ years of experience as a backend or full\-stack engineer * Strong experience with Python and Django in production environments * Experience building and maintaining APIs and backend services * Solid understanding of relational databases and backend architecture * Comfort working in a fast\-moving, startup\-style product environment Nice to Have * Experience working on gaming, consumer apps, or high\-traffic platforms * Familiarity with cloud infrastructure and deployment workflows * Experience with asynchronous tasks, background jobs, or caching layers * Interest in sports, gaming, or interactive consumer products **How to Apply:** **Please include:** * Your updated resume * A short 1–2 minute Loom video introducing yourself and describing a backend system you’ve worked on Only candidates who submit a Loom video will be considered. If you enjoy building reliable backend systems, collaborating closely with product teams, and shipping features that power real\-time gameplay for a global audience, this role offers clear ownership and meaningful technical impact. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: * Initial Application \- Submit your application and complete our prequalifying questions * Video Introduction \- Record an video introduction to showcase your communication skills and work experience * Role\-Specific Assessment \- Complete a homework assignment tailored to the position (if applicable) * Recruitment Interview \- Initial screening with our talent team * Executive Interview \- Meet with senior leadership to discuss role alignment * Client Interview \- Final interview with the client team you'd be supporting * Background \& Reference Check \- Professional reference verification * Job Offer \- Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.
79Q22222+22
ARS 16/hour
Indeed
ARG - Sales Development & Retail Expansion Representative
Summary: This role is for a hands-on Sales Development & Retail Expansion Representative to support a fast-growing CPG brand by driving B2B sales, Faire marketplace outreach, and small retail expansion. Highlights: 1. Shape early sales process for a fast-growing CPG brand 2. Operate independently and test multiple sales motions 3. Collaborate with founder on sales strategy and priorities ### **Job Title: Sales Development \& Retail Expansion Representative** ### **Contractor Fee: From $2,500/month USD (Base \+ performance\-based incentives)** ### **Work Arrangement: Remote** ### **Engagement Type: Independent Contractor** ### **Commitment: Full\-time (Approx. 40 hours/week)** ### **Company Overview:** Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team\-building experience and aim to help businesses leverage global talent. ### **About This Role:** Were hiring a Sales Development \& Retail Expansion Representative to support a fast\-growing, founder\-led CPG brand that is ready to diversify beyond a single dominant sales channel. This role is ideal for a hands\-on SDR/BDR\-type seller who can operate independently, test multiple sales motions, and help shape the early sales process. Youll focus on Faire marketplace outreach, small retail expansion, and B2B sales while working closely with the founder to identify what gains traction and double down where momentum exists. There is no rigid playbook yet—this role requires comfort with ambiguity, experimentation, and execution. ### **Key Responsibilities:** * Drive outbound sales outreach to small independent retailers (1–5 locations) with baking or specialty food aisles * Develop and run B2B sales efforts targeting bakeries, cafes, and foodservice buyers * Execute Faire marketplace outreach as an initial, low\-friction retail expansion channel * Support early\-stage outreach to larger retail accounts once traction is demonstrated * Build and manage a simple, effective sales pipeline from scratch * Test multiple sales initiatives in parallel and reallocate focus based on results * Collaborate with the founder to define early sales strategy and priorities * Work with lightweight, evolving sales assets and iterate quickly * Track outreach, conversations, and outcomes to inform next steps * Conduct phone\-based prospecting and sales conversations with retail buyers and decision\-makers ### **Software/Platforms/Tools:** * CRM or pipeline tracking tools (HubSpot, Airtable, Notion, or similar) * Email and basic outreach tools * Google Workspace (Docs, Sheets) * Slack or similar communication tools * AI tools for sales productivity (Claude, ChatGPT, or similar) ### **Qualifications:** * 3–5 years of freelancing experience * 3–5\+ years of experience in sales development, outbound sales, or B2B sales * Excellent written and verbal English communication (C1 or C2 level preferred) * Demonstrated comfort conducting live, phone\-based sales conversations with U.S. retail buyers * Experience selling to retailers, small businesses, or food/CPG\-related buyers preferred * Comfortable working without a polished sales playbook * Proven ability to build processes while executing * Self\-directed, organized, and comfortable owning outcomes * Able to prioritize, test, and adapt quickly based on results * Experience working with founder\-led or early\-stage brands is a strong plus ### **Compensation Structure:** * OTE\-based model with 30–40% commission component * Base \+ commission structure calibrated to region and experience * Commission may be structured on total sales or net sales growth vs. the benchmark ### **Shift Schedule:** * Monday to Friday, full overlap required. Work an 8\-hour day within 7:00 AM–6:00 PM Mountain Time, with flexibility on exact hours within this window.
Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina
ARS 2,500/month
Indeed
Clinical Research Associate -Argentina
Summary: Seeking an experienced Clinical Research Associate with a strong focus on medical device trials to monitor Phase I-IV clinical trials and ensure compliance with GCP and study protocols. Highlights: 1. Monitor clinical trials with medical device focus 2. Ensure compliance with GCP and study protocols 3. Collaborate closely with Clinical Project Managers Meditrial is a full\-service digital research organization specializing in clinical trials, regulatory strategy, education, and market access. With a proven track record in medical device and biotech innovation, we empower patients and innovators by delivering data\-driven insights across the product lifecycle, transforming healthcare through smart, technology\-enabled solutions. As a recognized leader in medtech, we contribute to global standards, policies, and regulations while pioneering advancements in digital health, AI\-driven therapeutics, and connected medical devices. With over a decade of experience managing global trials across Europe, we bring deep expertise in cardiovascular, respiratory, orthopedics, oncology, CNS, infectious disease, endocrinology, and diabetes. Passionate about innovation and ethical research, we drive better therapies while fostering business growth, stability, and opportunities for our team and collaborators **Clinical Research Associate \-Argentina:** **Industry:** Medtech, Digital Health **Job Functions:** Site Monitoring for clinical trials with medical device **Location:** Argentina **Workplace:** remote/availability to travel Meditrial is seeking a certified Clinical Research Associate (CRA) with extensive experience in medical device clinical trials to join our dynamic team. The CRA will be responsible for monitoring Phase I\-IV clinical trials, ensuring compliance with Good Clinical Practices (GCP) and study protocols. This role involves conducting site evaluations, initiation, interim, and close\-out visits, as well as collaborating closely with Clinical Project Managers and CTAs. The ideal candidate will have a proven track record in medical device trials, particularly in cardiology, and must be available to travel for monitoring activities as needed. Responsibilities Conduct on\-site and remote monitoring visits from SIV (Site Initiation Visit) to COV (Close\-Out Visit), ensuring study sites adhere to protocols and regulatory requirements. Train investigators and site personnel on study protocols and best practices. Review Case Report Forms (CRFs) and verify entries against source documentation. Document site visits, findings, and follow\-ups in detailed reports. Facilitate communication among investigative sites, sponsors, and internal teams. Identify and assess potential investigators in collaboration with sponsors. Ensure compliance with FDA, ICH\-GCP, and local regulatory guidelines. Assist in study submissions and preparation of regulatory documents. Support project teams with study communications and trial management activities. Qualifications 6\+ years of experience in clinical trial monitoring for CROs and Sponsors, with a strong focus on medical device trials. Expertise in cardiology trials and experience across other therapeutic areas. Higher or specialized degree in natural sciences (e.g., Biology, Medicine, Pharmacy, or related fields). CRA Certification with a track record of successful monitoring visits. Proficiency in electronic CRF (eCRF), CTMS systems, and other digital tools. Background in CROs, pharmaceuticals, biotechnology, and medical devices. Fluency in English and Spanish. Willingness to travel as required for site visits and monitoring activities.
79Q22222+22
Indeed
Maintenance Officer - NH Buenos Aires City
Job Summary: As an NH Hotels & Resorts Maintenance Officer, you will assist the Chief of Maintenance in ensuring the proper functioning and inspection of all mechanical, electrical, and electronic equipment. Key Highlights: 1. Be part of an innovative, reliable and friendly brand 2. Professional development and training opportunities 3. Exclusive employee benefits and discounts Join our team at **NH Hotels & Resorts**, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint across Europe and the Americas, now embarking on its journey in countries such as China. You’ll have the opportunity to deliver reliable guest experiences that combine value, location and your own human touch. Join us in our mission to make every hotel stay extraordinary—meeting the needs of guests seeking functional hotels and resorts with a natural, fresh style and warm service. Be part of a brand just like you: functional, natural and down-to-earth, innovative, reliable and friendly. **What will be your mission?** ------------------------- As a **Maintenance Officer**, you will support the Maintenance Manager in daily activities. You will also be responsible for ensuring the correct operation, maintenance and inspection of all mechanical, electrical and electronic equipment, guaranteeing compliance with all regulations. **What will you do?** --------------------------- * Support the Maintenance Manager in daily work and supervise preventive maintenance of all equipment and facilities. * Carry out all corrective maintenance activities promptly and efficiently. * Assist in implementing safety measures and supervise the availability of required permits. * Collaborate with the Maintenance Manager to prepare investment proposals, equipment replacement plans and supplier contract adjustments. * Support the Maintenance Manager in organizing maintenance tasks and activities carried out by external suppliers at the hotel, coordinating these activities with all relevant departments. * Contribute to monitoring and tracking energy consumption and maintenance costs (e.g., water and electricity). * Assist in setting up meeting rooms (audiovisual systems, lighting, etc.). * Resolve guest incidents and issues promptly and appropriately. **What are we looking for?** ------------------ * Minimum 2–3 years’ maintenance experience, preferably in a hotel or service-sector environment of similar size and complexity. * Vocational training (electricity and electronics, HVAC, industrial maintenance or related fields). * Fluency in the local language is essential; English proficiency is highly valued. * Knowledge of HVAC (heating, ventilation and air conditioning), electrical and electronic systems. * Practical knowledge of various computer software (Microsoft Office, etc.). * Organized and proactive. * Ability to work independently and as part of a team. * Ability to identify and resolve problems effectively. **Why choose us?** ----------------------- At **Minor Hotels Europe & Americas**, we are committed to shaping inspiring careers worldwide and fostering intercultural experiences. Our journey is driven by the passion and dedication of our incredible teams—who also enjoy exclusive benefits such as: * Global experience—diversity of 150 nationalities. * Challenging professional development opportunities, both nationally and internationally. * A wide range of training programs to enhance skills. * Well-being initiatives, including flexible working conditions. * Employee recognition programs, such as our “Memorable Dates”. * Opportunities to make a difference through our sustainability program and volunteering initiatives. * Staff rates and promotions, with discounts at our hotels worldwide and exclusive perks via our corporate loyalty program. ***Considering your next challenge? Apply now!*** *Minor Hotels Europe & Americas fosters an inclusive workplace where everyone is valued and encouraged equally—so we warmly welcome people from all backgrounds and abilities.*
Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina
Indeed
Commercial Advisor (experience in savings plans)
Job Summary: We are seeking a Commercial Advisor with experience in savings plans for a dealership, focused on sales, customer follow-up, and management. Key Highlights: 1. Sale of telephone savings plans and in-store sales advisory. 2. End-to-end customer management, from follow-up to sale closure. 3. Direct hiring, job stability, and a positive work environment. We are looking for a **COMMERCIAL ADVISOR focused on SAVINGS PLANS for a major dealership WITH EXPERIENCE** \- Congreso, CABA) \- Full-time, Monday to Saturday \- On-site **Key Responsibilities:** * Sale of telephone savings plans * If required, receive and advise potential customers in the sales showroom * Showcase vehicles, explain technical features, and facilitate test drives, as applicable * Follow up with customers until sale closure * Manage collections (cash, credit card, debit) * Achieve and exceed monthly sales targets **Requirements:** * At least 6 months to 1 year of experience in automobile sales (savings plans) * Worked in this field (savings plan sales) within the last 6 months * Strong command of sales and negotiation techniques * Basic technical knowledge of automobiles * Professional appearance, excellent communication skills, and proactive attitude * Ability to build empathy and lasting interpersonal relationships * Results-oriented mindset and teamwork skills **We Offer:** * Direct employment relationship with the company * Deductible fixed salary * Commission scheme per unit sold * Positive work environment and continuous support * Job stability Employment Type: Full-time, Indefinite Application Question(s): * Do you have a completed secondary education? * Do you have experience selling savings plans? * If you have experience selling savings plans, was it within the last 6 months approximately? * What is your expected remuneration? Please note that the salary is a base amount, with additional commissions based on sales. * In which locality or neighborhood do you live? Work Location: On-site employment
Crisólogo Larralde 3991, C1430AIK Cdad. Autónoma de Buenos Aires, Argentina
Indeed
Shipping Specialist (China-Based)
Summary: This role involves proactive control and real-time verification of shipment accuracy, documentation compliance, and vendor performance in international logistics. Highlights: 1. Serve as the on-the-ground link between factories, brokers, and logistics team 2. Ensure DDP shipment standards are met and prevent post-shipment issues 3. Automate tracking, reporting, and workflows using AI and low-code platforms #### **About Trafilea** Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. With over $1B\+ in cumulative revenue, 12M\+ customers, and 500\+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose\-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint. #### **Why Trafilea** We’re a tech\-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. We build and scale our own brands. We invest in AI and automation like few others in eCom. We test fast, grow fast, and help you do the same. Be part of a dynamic, diverse, and talented global team. 100% Remote, USD competitive salary, paid time off, and more. #### **Key Responsibilities** This role is all about **visibility, accountability, and proactive control** — verifying shipment accuracy, documentation compliance, and vendor performance in real time. You’ll serve as the on\-the\-ground link between factories, brokers, and the global logistics team — preventing costly post\-shipment issues before they occur. * Maintain **daily visibility over DDP shipments**, ensuring all loads meet Trafilea’s standards before departure. * Conduct **on\-site inspections** at factories and broker warehouses to verify packaging, labeling, carton counts, and PO accuracy. * Review and validate **shipping documentation** (packing lists, invoices, label lists, bookings). * Track shipments from **XFD (Factory Ready Date)** to **ATD (Actual Time of Departure)**, flagging delays or vendor non\-compliance. * Coordinate directly with **vendors, brokers, and 3PL partners** to resolve missing documents, tracking gaps, or mislabeling issues. * Ensure correct use of **shipping modes** (air, fast boat, slow boat) aligned with cost and timeline targets. * Deliver **daily and weekly shipment reports** with real\-time updates on DDP performance. * Collaborate with BI/Data teams to **automate tracking files, reports, and dashboards** for faster insights. * Identify manual processes to **automate using AI tools** (ChatGPT, Copilot) or low\-code platforms (Zapier, Make, Apps Script). * Maintain a well\-organized **document repository** for all vendor and shipment records. * **5\+ years** of experience in **international logistics, supply chain, or trade operations.** * Strong understanding of **freight, DDP processes, and end\-to\-end shipping workflows.** * Experience coordinating with **vendors, freight forwarders, and brokers** in high\-volume environments. * Hands\-on expertise with **ERP systems (NetSuite preferred)** and logistics/eCommerce platforms. * Advanced **Excel and Google Sheets** proficiency for data tracking and reporting. * Excellent **communication skills in English and Mandarin**, both written and spoken. * Strong organizational and problem\-solving skills; thrives in **fast\-paced, dynamic environments.** * Experience using **AI tools and low\-code automation** platforms to streamline reporting or workflows (preferred). * Educational background in **International Trade, Logistics, or Business Administration.**
Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina
Indeed
Customer Sales Representative - HVAC & Plumbing
Summary: This remote Customer Sales Representative role focuses on driving revenue and enhancing customer experience by converting inbound inquiries into plumbing jobs and promoting a membership program. Highlights: 1. Key revenue-driving and customer experience role within operations 2. Opportunity to impact booking conversion rates and customer satisfaction 3. Emphasizes building rapport and driving sales while helping customers **Job Title:** Customer Sales Representative \- HVAC \& Plumbing **Position Type:** Full\-Time, Remote **Working Hours:** U.S. Hours About the Role Our client is seeking a highly skilled Customer Sales Representative (CSR) to serve as a key revenue\-driving and customer experience role within our operations. You will manage a high volume of inbound customer inquiries, converting calls into scheduled plumbing jobs while actively promoting their Pipeline Club membership program. This role requires strong communication skills, empathy, and confidence in handling sales conversations over the phone. As a frontline representative of the company, you will directly impact booking conversion rates, membership adoption, and overall customer satisfaction. : Responsibilities Inbound Sales \& Call Management * Professionally handle inbound customer calls with empathy, clarity, and confidence. * Convert customer inquiries into booked plumbing jobs, targeting an 85% call\-to\-booking conversion rate. * Actively listen to customer needs and guide conversations toward effective service solutions. Scheduling, Upselling \& Membership Sales * Efficiently schedule service appointments while identifying upsell opportunities. * Promote and sell the Pipeline Club membership during eligible calls. * Achieve a minimum 10% membership close rate, targeting 35 memberships within the first 90 days. Process, Documentation \& Systems * Document call scripts, workflows, and best practices to improve consistency and performance. * Contribute to building scalable systems that enhance conversion rates and membership sales efficiency. Technology, Tools \& Optimization * Use CRM and call management tools to log interactions accurately and maintain clean records. * Adopt new tools and technologies quickly to improve customer experience and internal workflows. * Provide feedback to leadership on tools, scripts, and process improvements. Customer Experience \& Team Support * Handle escalated calls using strong de\-escalation and problem\-solving skills. * Ensure every interaction reflects company standards and a customer\-first mindset. * Support training and integration of offshore team members to maintain quality across time zones. What Makes You a Perfect Fit * You are a confident, empathetic communicator who builds rapport easily over the phone. * You take ownership of customer outcomes and conversion performance. * You are reliable, disciplined, and comfortable working evening and weekend shifts. * You enjoy helping customers while also driving sales and membership adoption. * You adapt quickly to new tools, scripts, and processes in a fast\-paced environment. Required Experience \& Skills * Proven experience in sales or customer service, preferably in plumbing, home services, or trades. * Demonstrated ability to convert inbound calls into booked appointments. * Experience with CRM systems and call management tools (ServiceTitan experience is a plus). * Strong sales, upselling, and objection\-handling skills. * High level of accountability for call quality, bookings, and customer experience. Ideal Experience \& Skills * Background in home services, trades, or field\-service businesses. * Experience selling memberships, service plans, or recurring service programs. * Prior experience working with offshore or distributed teams. What Does a Typical Day Look Like ? A CSR’s day is focused on delivering exceptional customer experiences while consistently converting inbound calls into booked jobs and memberships. You will: * Handle inbound customer calls throughout your scheduled shift. * Listen carefully to customer concerns and recommend appropriate services. * Schedule plumbing appointments and present Pipeline Club membership options. * Log all interactions accurately in the CRM and follow established call processes. * Handle escalations professionally and contribute to ongoing process improvements. **In short:** You drive growth and customer satisfaction by turning inbound calls into booked services and long\-term relationships through empathy, consistency, and execution. Key Metrics for Success (KPIs) * Call\-to\-booking conversion rate: 85% target * Pipeline Club membership close rate: 10%\+ * Memberships sold: 35 within the first 90 days * CRM accuracy and documentation compliance * Consistent customer satisfaction and call quality scores Interview Process * Initial Screening Call * Interview with Pavago Recruiter * Client Interview * Offer \& Onboarding \#LI\-AG1
79Q22222+22
Indeed
Senior UI/UX Designer
Summary: Superside is seeking an innovative UX/UI Designer to create user-focused, scalable designs across websites, landing pages, emails, design systems, and product design for leading global brands. Highlights: 1. Design user-centric, visually engaging interfaces across 5 core service areas. 2. Collaborate with diverse teams on impactful projects for world's leading brands. 3. Leverage cutting-edge AI tools to streamline workflows and enhance efficiency. Superside is seeking a talented and innovative UX/UI Designer to join our Web Services team, specializing in delivering exceptional design solutions across five core service areas: Websites, Landing Pages, Emails, Design Systems, and Product Design. You will collaborate with a diverse team of experts to create user\-focused, scalable designs for some of the world’s leading brands, including Meta, Amazon, and Google, as well as high\-growth startups. This role offers the opportunity to work on impactful projects while leveraging cutting\-edge AI tools in your workflow. ### **What You’ll Do:** * Design user\-centric, visually engaging interfaces across Websites, Landing Pages, Emails, Design Systems, and Product Design. * Translate complex processes into intuitive, user\-friendly designs. * Collaborate with cross\-functional teams to define project requirements and deliver creative solutions. * Create wireframes, prototypes, and high\-fidelity designs to communicate concepts effectively. * Leverage AI tools to streamline workflows and enhance efficiency. * Ensure designs meet web accessibility, responsiveness, and user experience best practices. * Contribute to building and maintaining scalable design systems. * Present and articulate design ideas to internal teams and customers with clarity and confidence. * Perform UX/UI audits to evaluate accessibility, responsiveness, and user journeys, providing actionable recommendations. * Continuously learn, innovate, and share knowledge to elevate team performance. ### **What You’ll Need to Succeed:** * 5\+ years of experience as a UX/UI Designer, with a strong portfolio showcasing work across multiple service areas. * Proficiency in Figma and other industry\-standard design tools. * Understanding of front\-end technologies (HTML5, CSS3, JavaScript) for development\-friendly designs. * Proven experience in building and maintaining design systems. * Strong skills in creating conversion\-optimized landing pages and funnel\-specific emails. * Ability to design product experiences across dashboards, web apps, and mobile apps, with a focus on atomic design principles. * Excellent communication skills to articulate design decisions to stakeholders and customers. * Experience conducting UX/UI audits, with a focus on accessibility and user journeys. * Familiarity with AI tools (e.g., Figma AI plugins) to enhance design workflows. * Basic knowledge of platforms like Webflow, WordPress, and Shopify is a plus. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
79Q22222+22
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