EFS Automation Engineer

Description

Summary: Seeking an Automation Engineer to design and implement scalable workflow automation, enterprise integrations, and AI-enabled operational systems within the Engineering organization. Highlights: 1. Design and implement scalable workflow automation and system integrations. 2. Build cloud-native automation services and event-driven workflows. 3. Develop AI-assisted operational workflows and maintain integration APIs. We are seeking an Automation Engineer to design and implement scalable workflow automation, enterprise integrations, and AI\-enabled operational systems. The ideal candidate combines strong backend engineering and cloud integration skills with experience building automation workflows across SaaS platforms, communication systems, APIs, and cloud\-native infrastructure. This role is ideal for an engineer who enjoys solving operational inefficiencies through intelligent automation, orchestration, and modern AI tooling. You will be embedded within the Engineering organization, and work closely with Enumerate Financial Services (EFS) business team to automate workflows, integrate enterprise platforms, and improve operational efficiency across customer and financial operations within the EFS organization. This is a remote role. All contractors must be located in LATAM. **Key Responsibilities** * Design and implement workflow automation and system integrations across enterprise SaaS platforms and internal systems. * Build cloud\-native automation services and event\-driven workflows using modern cloud platforms and APIs. * Develop integrations involving communication systems, ticketing platforms, CRM/workflow systems, and operational tools. * Implement secure OAuth\-based authentication and enterprise access control models. * Build scalable orchestration services, queue\-based processing, retry handling, and monitoring capabilities. * Develop AI\-assisted operational workflows including classification, routing, summarization, extraction, and response assistance. * Design and maintain integration APIs, webhooks, and asynchronous processing pipelines. * Collaborate with operations, support, product, and engineering teams to identify automation opportunities and deliver workflow improvements. * Build observability, telemetry, audit logging, and operational reporting capabilities. * Ensure automation solutions meet security, compliance, governance, and reliability standards. * Leverage modern AI development tools (CursorAI, GitHub Copilot, ChatGPT, etc.) to improve engineering productivity and delivery speed. * Work closely with the technology team to ensure architectural and design alignment with Enumerate's technology strategy. **Project Deliverables** * Production\-ready automation services and integration workflows. * Secure cloud\-hosted APIs and orchestration services. * Event\-driven processing pipelines and workflow automation systems. * Technical documentation, architecture diagrams * Reusable integration frameworks and automation components. **Required Qualifications** * Proven experience building automation workflows, backend integrations, or orchestration services in cloud\-native environments. * Strong experience with REST APIs, webhooks, OAuth, and event\-driven architectures. * Experience with cloud platforms and services such as Azure, AWS, or GCP. * Strong integration engineering experience across SaaS platforms and enterprise applications. * Familiarity with AI\-assisted workflows and LLM\-enabled operational systems. * Experience implementing retry patterns, error handling, and resilient distributed systems. * Strong problem\-solving, debugging, and analytical skills. * Ability to work independently in a fast\-moving remote environment. **Preferred Qualifications** * Experience integrating platforms such as Microsoft 365, Zendesk, Salesforce, ServiceNow, HubSpot, Jira, Asana, or similar SaaS systems. * Experience with workflow automation and orchestration platforms. * Familiarity with AI\-powered automation, intelligent document processing, or conversational AI systems. * Experience with operational analytics and business process automation. * Experience in Fintech, payments, financial operations, professional services, or customer operations environments. **Preferred Candidate Profile** * Based in Brazil or LATAM nearshore region with strong English communication skills. * Comfortable collaborating with distributed U.S.\-based teams. * Highly execution\-oriented and comfortable operating in ambiguous, fast\-changing environments. * Strong systems\-thinking mindset with the ability to balance automation, reliability, maintainability, and operational simplicity. * Passionate about AI\-forward workflow automation and operational transformation. **Engagement Terms** This role will be engaged under a Contractor of Record arrangement and structured as project\-based work. The Automation Engineer will work remotely while collaborating closely with Enumerate's distributed teams. Scope, deliverables, and timelines will be defined for each project engagement. **About Enumerate** Enumerate is a best\-in\-class provider of property management software and payments solutions for community associations. We help customers modernize accounting operations, operational workflows, AR \& AP payments, and customer engagement through automation, AI, and scalable software systems. This role will support Enumerate Financial Services (EFS), the professional services and operations division focused on delivering high\-quality financial operations, payment servicing, and customer support solutions to community association customers. EFS combines operational expertise with modern technology and AI\-enabled workflows to improve efficiency, scalability, service quality, and customer outcomes. As part of our AI\-forward operational transformation initiatives, we are investing in workflow automation, intelligent operations tooling, and enterprise integrations across customer operations, finance, and servicing functions.