Command Center Operator

Description

Job Summary: We are seeking a Command Center Operator for telephone support, remote technical resolution, backlog management, and case tracking in a dynamic and challenging environment. Key Highlights: 1. Technological development and growth within a leading international organization 2. Opportunity to learn from the best IT experts 3. Participation in key digital transformation projects **About Atos Group** Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI\-powered, end\-to\-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.**Want to broaden your horizons in technology? Are you ready to combine your motivation and professionalism to take your career to the next level?****At Atos Argentina, you have your place!** You can be part of a team passionate about digital evolution. At Atos Argentina, you’ll have the opportunity to develop and grow technologically within an international organization that leads the most important digital transformation projects. You’ll have the chance to learn daily alongside the best IT experts in a dynamic and challenging environment. I’m sending you a job opportunity that may interest you: At **Atos Argentina**, a multinational leader in consulting and technology solutions, we are hiring a **Command Center Operator** for major clients. **We expect the following from you:** * Handling telephone calls and remote technical resolution. * Excellent communication skills and courteous demeanor * Backlog management * Case tracking * Knowledge of Windows 10 and 11 * Knowledge of Office365 * Knowledge of ITSM tools (Jira, ServiceNow, InvGate…) * Knowledge of monitoring tools (Nagios, Datadog, Dynatrace…) **We offer the following benefits:** * Premium-level private health insurance for you and your family. * 4 Atos Days (flexible days off) per year. * Flexible Birthday Day (can be taken at any time during the year). * Club Atos Platform: Through our benefits portal, you can access wellness activities, trainings, exclusive shows and raffles for Atos employees. Discover our discounts on gyms, mobile phone plans, and much more! * If you are currently studying or wish to continue your studies: 24 study leave days per year. * Access to an e\-learning platform for language learning, technical skills development, and competency building. **Work Location:** Remote **Working Hours:** Monday to Friday, 00:00–08:00. First month of training will be onsite at our Retiro offices, Monday to Friday, 09:00–18:00. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. **Choose your future. Choose Atos.**