Help Desk for Management Software - Rosario

Description

Job Summary: We are seeking an Account Manager to provide assistance and proactively manage customer needs for management software, maintaining personalized contact. Key Responsibilities: 1. Tracking and management of issues reported by the customer. 2. Proactive identification of needs and solution management. 3. Personalized telephone, electronic, and/or in-person contact with customers. We are looking for an Account Manager to provide support for our Management Software · Location: Rosario, Santa Fe · Imagine: · Tracking and managing all issues reported by the customer. · Proactively identifying customer needs; reporting and managing solutions. · Maintaining personalized contact—by telephone, electronically, and/or in person—with all assigned customers, even when they are not requesting or complaining about any service. · · Requirements: · Excellent disposition to assist customers. · Knowledge of ERP systems / administration / accounting or related fields. · Full-time, on-site position. · · · NeuralSoft, pioneers in Cloud ERP Software. Since 1999, we have operated state-of-the-art, proprietary data centers. We developed FastPrg, the only Argentine programming language.-Requirements- Minimum Education: Tertiary 3 years of experience Keywords: help, assistance, support, counter, desk, exhibitor, display