Quality Supervisor

Description

Job Summary: We are seeking a Quality Supervisor to ensure the highest quality standards in the logistics processes of sporting goods. Key Responsibilities: 1. Ensure quality in receiving, storage, and dispatch. 2. Promote a culture of quality and continuous improvement within the team. 3. Lead control processes and internal audits. We are looking for a Quality Supervisor to join our logistics team and ensure that processes related to products from a brand marketing sporting goods meet the highest quality and service standards. Working Hours: Flexible schedule for shifts from 06:00–14:00 / 08:00–17:00 / 14:00–22:00. Availability required on Saturdays / Sundays and holidays. Benefits: Health insurance plan and on-site cafeteria. Job Mission Ensure and supervise that internal processes of receiving, storage, and dispatch are carried out according to the quality standards defined by the company and the brand, contributing to end-customer satisfaction through prevention, control, and continuous improvement of logistics processes. Key Responsibilities Ensure compliance with the brand’s quality standards for products and services. Implement and monitor quality control processes in warehouse and logistics center. Conduct internal audits, product inspections, and incident follow-up. Manage returns, complaints, and non-conformities, coordinating with store, logistics, and customer service teams. Analyze quality KPIs and data to identify improvement opportunities. Ensure product traceability and compliance with local and international regulations. Promote a culture of quality and continuous improvement within the team. Participate in staff training on quality and safety best practices. We Value: Completed secondary education with technical, tertiary, or university studies in progress. More than 5 years of experience in quality, logistics, or supply chain areas. Experience in logistics centers or warehouses. Proficiency in Excel and computer systems (WMS or similar). Knowledge of quality standards (ISO 9001, ISO 14001 or others). English (technical reading). If you are passionate about quality, continuous improvement, and teamwork, we invite you to apply! -Requirements- Minimum Education: Secondary Years of Experience Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, quality, qa