Description
Position Summary:
We are seeking a contact center agent to provide telephone and digital user support, handling inquiries, complaints, and requests, with emphasis on good communication and service orientation.
Key Responsibilities:
1. Maintain telephone and/or digital contact with users
2. Handle inquiries, complaints, and requests
3. We value good communication and service orientation
We are a contact center focused on delivering solutions and an excellent experience to our clients' users.
The main responsibilities of this position include maintaining telephone and/or digital channel contact with users, handling inquiries, complaints, and requests. Specific tasks may vary depending on the industry and individual client requirements.
Work Modality: 100% on-site.
Working Hours: Rotating.
We value candidates with strong communication skills, service orientation, willingness to work in teams, and adaptability. -Requirements- Minimum Education: High School
Years of Experience
Age: Between 18 and 45 years
Knowledge: Customer Service, Client Support
Keywords: operator, operative, operator, call, callcenter, teleoperator, telephone operator, telephonist, telephone