Job Summary: We are looking for a dynamic and proactive Monitoring Operator for Verisure Argentina, responsible for verifying incidents, performing two-way communications, and handling customer inquiries. Key Highlights: 1. Be part of a multinational leader in security systems 2. Great Place to Work® Argentina certified company 3. Professional development and continuous learning **Let’s Match to Empower Each Other!** Our team continues to grow—and you can be part of it. We’re seeking a dynamic, proactive individual ready to embrace the challenges faced by our Operations team. Your next professional challenge is at **Verisure Argentina**, a **Great Place to Work**® Argentina certified company. We invite you to join a leading multinational company in the Security Systems sector, whose positioning centers on innovative technological solutions, system connectivity, and customer experience. We operate in 18 countries worldwide and have over 35 years of market presence. We are currently seeking a **Monitoring Operator** to join our **Operations** department. **✅** What will your responsibilities be? * Verify all incidents received at the monitoring center. * Perform two-way communications, accessing programming to prevent issues and confirm correct registration of information. * Access alarm programming to deactivate zones and/or signals, aiming to resolve repetitive alarms and/or deactivate specified zones. * Receive incoming customer calls regarding alarm triggers. **✅** What are we looking for? * Completed secondary education (with official transcript). * Minimum 2 years’ experience in alarm monitoring and/or customer service. * Proficiency in Microsoft Office Suite. * Afternoon shift (3:00 PM to 12:00 AM). * On-site work schedule: Week 1 (9 hours/day) – 6 working days + 3 consecutive days off; Week 2 (9 hours/day) – 6 working days + 2 consecutive days off; Week 3 (8 hours/day) – 6 working days + 2 consecutive days off; Week 4 – schedule restarts (back to Week 1). **✅** What do we offer? Swiss Medical health insurance for you and your immediate family, effective from month 7. Gym network and comprehensive wellness program via Wellhub. Professional development and learning through e-learning platforms and training sessions. Exclusive Benefits Platform: access to special pricing with top brands. Discounts at leading universities and educational institutions. Exclusive Grupo Bimbo discounts. Alarm system discount for Verisure employees. We know organizational culture is key when choosing your next professional challenge. Therefore, we’d like to introduce you to Verisure Argentina’s DNA so you can understand our value proposition—what makes us one of the best companies to work for in our country: * Passion in everything we do. * Commitment to making a difference. * Constant innovation. * Winning as a team. * Trust and accountability. At Verisure, we are committed to fostering a diverse and inclusive workplace, recognizing that diversity of thought and background only strengthens and drives innovation across our teams. We reject all forms of discrimination and prejudice, and believe in equitable access to opportunities for all individuals—regardless of gender, age, disability, race, sexual orientation, or any other factor. If you feel aligned with these values, we invite you to join Verisure Argentina—to protect together what matters most to us!