Description
Job Summary:
We are seeking a proactive Administrative Assistant with billing experience to handle non-face-to-face customer service, provide customer advisory support, and track orders, while maintaining an up-to-date customer database and achieving set targets.
Key Highlights:
1. Previous experience in billing.
2. Excellent communication and commercial attitude.
3. Stable position with opportunities for professional development.
We are currently looking for a general Administrative Assistant with experience in the billing sector to join our team. We seek a proactive individual with excellent communication skills, a commercial mindset, and an extroverted profile, capable of establishing and maintaining commercial relationships with our customers. As a wholesale company, our customer service is conducted remotely via telephone, WhatsApp, and email.
Responsibilities
Advise and provide commercial customer service.
Track inquiries, quotations, and orders.
Maintain an updated customer database and management system.
Achieve the company’s established commercial objectives.
Process order invoicing, complaints, credit/debit notes, and returns.
Requirements
Prior billing experience.
Excellent oral and written communication skills.
Advanced proficiency in Microsoft Office (Excel, Word, Outlook).
Familiarity with Tango Gestión software (not mandatory – prior experience or willingness to learn is valued).
Professional appearance and demeanor.
Proactive, responsible, and results-oriented profile.
We Offer
A stable position with opportunities for professional development.
A positive work environment and support for professional training.
Competitive compensation commensurate with the role and performance.