**Schedule:** 20 hours per week \| **9:00 AM 1:00 PM PST** **Type:** Part\-time \| Remote ### **About the Role** We are seeking a **Billing \& Collections Specialist** to manage customer invoicing, payment tracking, and collections with accuracy and professionalism. The ideal candidate is detail\-oriented, proactive with follow\-ups, and experienced in using tools like **QuickBooks, Square App, Basecamp, and Google Workspace** to ensure efficient billing operations. **Apply using this link:** https://operationsarmy.com/application ### **Key Responsibilities** * Generate and send invoices using **Square App** and **QuickBooks**, ensuring accuracy and timely delivery. * Track payments, manage customer collections, and follow up on outstanding balances. * Maintain accurate financial and customer records in **HubSpot** and update payment statuses. * Reconcile accounts, process refunds, and resolve billing discrepancies. * Collaborate with internal teams to ensure smooth billing and communication processes. * Prepare and present regular reports on collections, outstanding invoices, and payment trends. ### **Qualifications \& Skills** **Experience with Basecamp, Square App, QuickBooks, and Google Workspace** (mandatory) Strong understanding of **invoicing and collections processes** Excellent **communication and follow\-up skills** High **attention to detail** and accuracy in recordkeeping Proficiency in **Excel/Google Sheets** for reporting and analysis Ability to **work independently** and meet deadlines ### **Tools Youll Use** * Basecamp * Square App * QuickBooks * Google Voice * HubSpot * Google Workspace **Apply using this link:** https://operationsarmy.com/application