Technical Support Analyst - RMA Technician

Description

Job Summary: We are looking for an RMA Technician at FenixBA, responsible for diagnosing and repairing computer equipment, providing technical support, and tackling problem-solving challenges. Key Highlights: 1. PC and notebook diagnosis and repair 2. Technical support for customers and colleagues 3. Opportunity for those seeking challenges in problem solving Are you looking for a job that challenges your problem-solving skills? At FenixBA, we are seeking a Technician to expand the RMA area of our Operations team. Main Tasks and Responsibilities: Desktop PC diagnosis and repair Notebook and MINI PC diagnosis and repair Customer support via WhatsApp Internal technical support for FenixBA colleagues (notebooks, mobile phones, networks, printers) Requirements: Attention to detail PC assembly and repair course (desirable) Prior experience in PC and notebook diagnosis and repair (technical knowledge assessment will be conducted) (mandatory) Student in Information Systems or related field (desirable) Residence in Lanús or nearby areas (mandatory) Full-time availability (Monday to Friday, 8:00–17:30). Commitment, responsibility, and strong teamwork orientation. Good interpersonal skills We Offer: Permanent employment contract Competitive remuneration Positive work environment If you are interested, please send us your application. -Requirements- Minimum Education: Tertiary 2 years of experience Skills: Problem solving, Computer, Repairs, Technical support Keywords: analyst, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist