### **About Us** Super Speciosa is a fast\-growing e\-commerce brand in the herbal supplement industry, serving thousands of customers every month. We are dedicated to delivering high\-quality products, exceptional customer experience, and data\-driven marketing. As we scale our D2C operations, we’re expanding our lifecycle marketing team to enhance our Klaviyo ecosystem and improve customer engagement, retention, and conversion. ### **Position Overview** We are seeking a detail\-oriented and highly skilled **Email Marketing Assistant** with expert\-level knowledge of **Klaviyo**, strong experience in e\-commerce lifecycle marketing, and the ability to support creative direction for design and copy. This role will assist in building high\-performing flows, campaigns, and customer journeys for Super Speciosa. You must have a strong eye for visual design, understand conversion\-driven copy, and be comfortable working within fast\-paced e\-commerce operations. Experience working with **Shopify**, **supplement/wellness brands**, or other regulated industries is highly preferred. This is a remote, full\-time role with long\-term growth potential. **Requirements** ### **Klaviyo Email \& SMS Execution** * Build, update, and optimize automated flows including: * + Welcome, Abandoned Cart, Checkout Abandonment + Browse Abandonment, Post\-Purchase + Winback, Upsell/Cross\-sell + Sunset, Re\-Engagement, Birthday flows * Create and deploy high\-converting email campaigns and newsletters * Set up A/B tests (subject lines, CTAs, creative, segmentation, send times) * Manage and improve Klaviyo \+ Shopify syncing, data integrity, and integrations ### **Segmentation, Data \& List Health** * Build precise segmentation for targeted campaigns * Conduct list cleaning, suppression management, and deliverability optimization * Monitor performance metrics: open rates, CTR, revenue attribution, deliverability ### **Design \& Creative Direction** * Ensure mobile\-first design, responsive layouts, and clean visual hierarchy * Provide design direction to the graphic designer for campaigns or templates * Edit and refine email copy for clarity, grammar, tone, and conversion logic *(You do not need to be a designer or copywriter, but must have strong creative judgment.)* ### **E\-Commerce \& Cross\-Channel Support** * Assist with Shopify\-related email tasks, product updates, and tagging * Coordinate email \+ SMS marketing strategy for cohesive messaging * Support customer review automation (Yotpo, Judge.me, etc.) and loyalty/referral flows * Assist with basic administrative tasks: documentation, scheduling, product updates * Collaborate with social and paid ads teams to align messaging across channels ### **Requirements** * Be available Monday through Friday, 9 AM to 6 PM EST. * **2\+ years of Klaviyo experience** (flows, campaigns, segmentation, automations) * Strong understanding of lifecycle marketing, retention strategies, and customer journeys * Proficiency in email template builders (Klaviyo, Canva, Figma, or similar) * Strong eye for design and layout; able to guide designers with clarity * Ability to edit copy for tone, clarity, and conversion optimization * Experience with **Shopify** and e\-commerce best practices * Strong analytical skills (reading dashboards, interpreting data, optimizing flows) * Excellent organization and attention to detail * Ability to manage deadlines and work within a fast\-moving team ### **Preferred Qualifications** * Experience in **supplement, wellness, or regulated D2C brands** * Experience with Yotpo integration, review automation, loyalty flows * Understanding of SMS platforms (Klaviyo SMS, Postscript, Attentive, etc.) * Familiarity with Mailchimp, Omnisend, or other ESP migrations * Understanding of sales funnels, CLTV strategies, and revenue optimization * Experience coordinating with marketing, design, and content teams **Benefits** * Flexible remote work schedule * Yearly performance raises * Opportunity to work with a rapidly growing D2C brand * Career growth in lifecycle marketing and e\-commerce strategy * Collaborative, supportive team culture * Involvement in high\-impact retention and revenue\-driving initiatives