**Location:** Buenos Aires, ARGENTINA At Claro, we promote a culture of respect and equal opportunities. We select our talents based on the value they can add to our business. We are looking for professionals capable of thriving in an environment of digital evolution and innovation, generating new challenges and developing business opportunities. **Your role will be:** Provide technical support and assistance to Corporate Clients, ensuring the contracted SLA. **Your main challenges will be:** + Analyze, diagnose, and resolve technical incidents for clients. Wireless services over mobile networks. (APNs, IoT devices) SD\-WAN (Fortinet, Meraki, Nuage) Wireless services Notify clients of existing incidents. + Provide support to field technicians. + Detect and diagnose widespread incidents. + Monitor incident tracking and escalations. **What we need from you:** * Ongoing or completed studies preferably in Telecommunications, Electronics, or related fields. * Experience in technical/operational areas, establishing direct contact with customers. * Management and configuration of switches and routers. * It will be a plus: Having completed or certified CCNA/CCNP. * Previous experience in NOC / Operations is valued. * Programming knowledge. * Good command of English. * Simplicity in your way of thinking and doing. * Service vocation **This position is based at** Av. Paseo Colon 505, CABA