Site Reliability Engineer (SRE)

Description

Job Summary: We are seeking a passionate Site Reliability Engineer (SRE) focused on digital transformation and results-oriented outcomes to ensure the reliability, availability, and scalability of our platforms, while driving automation and continuous improvement. Key Highlights: 1. Opportunity for growth and Microsoft certification. 2. Drive automation, observability, and continuous improvement. 3. Excellent work environment. Are you passionate about the world of digital transformation? Do you enjoy working collaboratively, making decisions, and maintaining a strong focus on high-quality outcomes? There’s room here to innovate and grow! We offer the opportunity to advance your career through Microsoft certification. At Raona, we’re thrilled to continue expanding and welcoming new talent to our teams. Among these talents, we are looking for a Site Reliability Engineer (SRE). Purpose: To ensure the reliability, availability, and scalability of our platforms and services by applying software engineering principles to solve operational challenges. We seek a professional who will drive automation, observability, and continuous infrastructure improvement, contributing to a culture of operational excellence and technological resilience. Specifically, we are looking for: Experience in: * Administration of **Microsoft 365** in corporate environments. * Solid knowledge of **Microsoft Entra ID**: users, groups, roles, authentication, MFA, Conditional Access, and identity management. * Administration of **Exchange Online**, **SharePoint Online**, **OneDrive**, and **Microsoft Teams**. * Knowledge of **Microsoft 365 governance**: site, group, and team lifecycle; permissions; naming conventions; ownership; and access control. * Knowledge of **security within the Microsoft ecosystem**: Defender, access policies, identity protection, and hardening best practices. * Experience or knowledge of **Microsoft Purview**, Compliance, retention, auditing, DLP, or eDiscovery. * Knowledge of **Azure services**: Azure App Services, Storage, Key Vault, Monitor, Log Analytics, Automation, basic Networking, and resource management. * Experience with **PowerShell** for administration, automation, and reporting in Microsoft 365, Entra ID, and Azure. * Ability to analyze incidents, diagnose issues, and propose preventive improvements. * Knowledge of monitoring, alerting, logging, and observability. * Familiarity with **SRE concepts**: availability, reliability, automation, runbooks, incident management, continuous improvement, SLIs/SLOs. * Knowledge of **ITIL** or service management: incidents, changes, problems, and requirements. * Ability to document procedures, standards, configurations, and best practices. * Analytical, organized, proactive, and continuous-improvement-oriented profile. * Strong communication skills for interacting with technical teams, end users, and clients. * Interest in evolving into a **Microsoft 365 Site Reliability Engineer / Platform Engineer** role. Especially valued: * Knowledge of **Power Platform governance**: environment administration, DLP policies, connectors, ownership, lifecycle management, and adoption best practices. * Experience or knowledge of **Power Platform Center of Excellence / CoE**, usage monitoring, app/flow inventory, and risk control. * Knowledge of **Copilot Studio**: agent creation, administration, and governance. * Familiarity with **governance strategies for agents, copilots, and low\-code solutions**. * Knowledge of **security, permissions, and access control** in Power Platform and Copilot Studio. * Ability to support secure and governed adoption of **Microsoft Copilot, agents, and automations**. * Interest in automating operational tasks using **PowerShell, Power Automate, Azure Automation, or AI agents**. * Knowledge of **Microsoft Purview, Defender, and Compliance** applied to governance of Microsoft 365, Power Platform, and Copilot. * Experience developing documentation, standards, runbooks, and governance models for clients. * Ability to identify configuration risks, uncontrolled usage, or lack of ownership within the Microsoft 365 ecosystem. What do we offer? * Remote work with hybrid options. * OSDE health coverage (for the Raonenc employee and family members). * Extended vacations. * Smartbudget. * Coworking spaces across multiple locations in Argentina. * Microsoft certifications and career development. * Bonuses and benefits designed to help you reach your full potential. * Tech events that foster professional growth and learning. * Daycare. * Excellent work environment! \#Connection \#Quality \#Team Are you ready to grow professionally? If you believe you match the profile we’re seeking, don’t hesitate to submit your application.