Description
Job Summary:
We are seeking a Technical Support Analyst to provide user support, configure devices, resolve incidents, and collaborate on network administration.
Key Highlights:
1. Technical support and infrastructure experience.
2. Solid knowledge of Windows, Microsoft 365, and TCP/IP networks.
3. Opportunity for professional development in IT Infrastructure.
We are looking for a **Technical Support Analyst** to join our Systems department.
***What will be your main responsibilities?***
* *Provide technical support to internal users.*
* *Install and configure computers, peripherals, and applications.*
* *Resolve hardware, software, and connectivity incidents.*
* *Prepare and configure devices for new users.*
* *Perform preventive maintenance tasks.*
* *Document technical procedures and solutions.*
* *Collaborate on basic network and infrastructure administration.
***Requirements:***
* *Students or graduates of Systems Engineering or related fields.*
* *Minimum 2 years of experience in technical support or infrastructure.*
* *Knowledge of Windows and Microsoft 365.*
* *Interest in professional development within the IT Infrastructure area.*
* *Knowledge of hardware and TCP/IP networks.*
* *Residence in Pilar or nearby areas.
***What do we offer?***
* *Join a stable and continuously growing company.*
* *On-site cafeteria.*
* *Private health insurance (prepaga).*
* *On-site work at the Pilar Industrial Park, Monday to Friday, from 7:30 AM to 4:30 PM.
**We look forward to your application!**
Work location: On-site employment