Quality Analyst

Description

Job Summary: We are seeking a Quality Analyst to join JPH Lions, a technology solutions company, to maintain and improve the management system in accordance with ISO standards. Key Highlights: 1. Comprehensive support to the management area and continuous system improvement. 2. Strategic collaboration with all departments to deliver business value. 3. Active participation in internal and external audits. Join JPH Lions as a Quality Analyst! JPH Lions is a young company providing comprehensive and customized technology solutions. We work with professionals from diverse fields to execute IT and technology projects that support the growth and development of companies of all structures and sizes. Our purpose is to drive our clients’ growth through process and service optimization, enhancing their competitiveness in the market. Within this expansion context, we seek a creative and strategic profile to lead our digital communication. Job Challenge: Your mission will be to provide comprehensive support to the management area, ensuring the correct implementation, maintenance, and continuous improvement of the system under applicable ISO standards (primarily ISO 9001, with additional support for ISO 27001, 28000, 22301, and 14001). As a strategic liaison, you will actively collaborate with all departments to ensure defined processes are not only followed but also generate real, tangible business value. MAIN RESPONSIBILITIES AND TASKS · Maintain and update documentation of the Management System (procedures, work instructions, records). · Coordinate the implementation and/or recertification of ISO standards within the company. · Track nonconformities, corrective actions, and opportunities for improvement. · Monitor compliance with procedures and records across various departments. · Actively participate in internal and external audits (evidence preparation and on-site support). · Manage quality indicators, objectives, and reports. · Ensure information traceability in internal tools (ticketing systems or other platforms). · Support continuous process improvement by adapting regulatory requirements to operational reality. · Collaborate with technical (IT, Infrastructure, Development) and administrative departments to align regulatory requirements with operational reality. · Report progress, deviations, and risks to the Management System Responsible. · Other administrative tasks within the department. JOB REQUIREMENTS Mandatory Requirements · Academic Qualification: Completed secondary education. University graduates in Engineering (Computer, Industrial), Quality-related Bachelor’s or Technical degrees are preferred. · Minimum Required Experience: 2 years in similar quality management positions. · Specific Technical Knowledge: Demonstrable training in ISO standards (9001, 27001, 28000, 14001, 22301); process management and KPI handling. · IT Tools: Intermediate/advanced Excel proficiency and quality management systems. Desirable (Non-Mandatory) Requirements · In-depth knowledge of Information Security Management Systems (ISO 27001). · Experience managing software development projects. · Familiarity with programming languages and SQL. 5. SOFT SKILLS AND COMPETENCIES · Organization: Ability to manage multiple processes and technical documentation. · Effective Communication: Skill to interact with operational teams and senior management. · Proactivity and Autonomy: Capacity to resolve issues with minimal supervision. · Results Orientation: Focus on meeting certification standards. · Confidentiality and Professional Ethics: Sensitive handling of audit-related information. 6. EMPLOYMENT CONDITIONS · Working Hours: Monday to Friday, 9:00–18:00. · Work Modality: On-site, Monday to Friday. · Employment Type: Formal employment relationship. · Offices: Villa Martelli. -Requirements- Minimum Education: University degree 1 year of experience Keywords: analyst, quality, qa