We are seeking a proactive **Junior Fraud Monitoring Analyst** to join our team, focusing on evaluating and addressing fraud cases to ensure the security of our technical and commercial processes. This role involves handling customer claims, recognizing suspicious activities, and recommending process enhancements to safeguard the company’s operations. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. **Responsibilities** * Monitor traffic usage in real time to identify irregularities * Analyze alerts from monitoring systems to pinpoint fraudulent activities * Collaborate with cross\-functional teams to develop unified fraud prevention strategies * Recommend upgrades to applications and processes to bolster fraud security * Maintain accurate documentation for all reviewed cases * Interpret large datasets to uncover patterns related to potential fraud * Prepare technical reports for anti\-fraud initiatives * Contribute to risk management efforts across departmental operations * Examine transaction details, including payments, purchases, and e\-commerce activities * Verify data consistency across internal databases * Assess customer claims regarding company services across multiple markets * Provide reliable evaluations of investigated claims, determining fraud legitimacy * Identify emerging fraud methodologies and suggest preventive measures * Compile comprehensive documentation for investigated cases **Requirements** * Fields of study such as Engineering, Systems Analysis, Economics, or Administration * 1\-2 years of experience in technical fraud monitoring or data analysis * Proficiency in Microsoft Office suite * Competency in SQL (basic to intermediate level), Excel (intermediate), and pivot tables * Familiarity with Stealth System and SAP CRM Empresas (optional but advantageous) * Background in interpreting customer claims and resolving fraud incidents * Understanding of Claro's commercial processes, claims management, and related systems **Nice to have** * Proficiency in AI concepts with knowledge of ethical implications * Skills in fraud detection methodologies and specialized tools * Background in SAP Customer Relationship Management * Expertise in leveraging advanced data analytics to detect anomalies * Familiarity with risk mitigation strategies tied to commercial fraud processes **We offer** * Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non\-wages concept). * Medicina Prepaga (It covers the collaborator and direct family group). * Paternity Leave (Two additional days are added to what is established by law, total of 4 days). * Discounts card. * English Training (English lessons, twice per week). * Training Program (Access to multiple customized training plans according to the needs of each role within the company). * Marriage bonus (The company doubles the allowance established by law that ANSES offers). * Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). * External Agreements and Discounts. * Vacations: 14 calendar days a year *By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.*