**Account Manager (Portfolio Client Management)** **Job Description:** We are looking for an **Account Manager** focused on managing and strengthening relationships with B2B clients in the technology sector. You will be the main point of contact, ensuring long-term customer satisfaction and loyalty. This role is **100% remote**, ideal for autonomous, organized individuals with excellent communication skills. **Responsibilities:** * Centralize communication with clients and manage requests in **Jira Service Management**. * Translate client needs to the technical team and lead follow-up meetings. * Document interactions in **Confluence** and maintain proactive communication. * Identify improvement opportunities and ensure service quality. **Requirements:** * Minimum of **1 year** of experience in Account Management, Customer Success, or similar roles in B2B environments. * Proficiency in **Jira, Google Workspace, and Confluence (desired)**. * Advanced English (**B2/C1**). * Knowledge of agile methodologies and software development lifecycle. * Skills: effective communication, negotiation, empathy, organization, and autonomy. **Conditions:** * Mode: **100% remote**. * Schedule: **Monday to Friday**, **11:00 to 21:00 (Spain time)**. * Fees: **Competitive in USD** **Interested?** Apply now and join our team! Job type: Full-time Salary: $1,00 \- $2,00 per month Work Location: Remote job