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Salesforce - Senior Manager/Manager

**Job Summary:** You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. **Areas of Work:** Sales Transformation and Salesforce Business Consultant \- SFDC **Roles \& Responsibilities:** As part of these, you will drive the following * **Serve as CRM solution consultant** and if required, perform hands\-on delivery of customer interaction solution (Sales Cloud, Marketing Cloud, etc) * **Work with the client and implementation team**: for conduct design sessions, require gathering and grooming, give regular working demo’s to all stakeholders, solution design and implementation activities * **Be a member and/or lead the project delivery** workstream across phases * **Extensive Salesforce Implementation and Enhancements:** Across life cycle with multiple geographies and work as a CRM solution consultant * **Provide best practices direction and implement approach based on Salesforce standards** * **Develop innovative, fact\-based and achievable strategies** and operating models after evaluation of multiple strategic options. * **Participate in pre\-sales activities** including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. * **Participate in practice\-specific initiatives** including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. **Professional \& Technical Skills:** * Leverage expertise in designing key tools: Apply the 10\+ years of expertise in Salesforce, Sales Process, Automation and Reporting. * Enable Salesforce solution: Apply this to facilitate solution build on SFDC ecosystem (Sales Cloud, L2O, CPQ, etc.) * Apply key business Analysis skills: Focus on process analysis and designing/redesigning Sales processes with the purpose of resolving process bottlenecks and pain areas * Hands\-on with Salesforce/Sales Cloud – Einstein knowledge Good to Have * Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements * Ability to work in high\-paced and complex projects and understand industry\-specific customer service processes, operations and functional needs * Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project * Thorough understanding of Salesforce Framework and integration with internal and external components. Technical implementation experience – not mandatory. * Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and Salesforce Framework and integration * Deep dive with Salesforce certification: Certification in one or more these focused solution areas, Sales Cloud, Marketing cloud, Einstein Analytics, Financial Service Cloud, etc. **Must have skills:** Go to Market, CRM Salesforce and Consulting methology **Good to have skills:** CRM Transformation (Salesforce) **Experience:** Minimum 10\+ year(s) of experience is required **Educational Qualification:** Bachelor’s degree and MBA is a plus REQUIREMENTS: * Minimum 10 years' experience working on a CRM platform (Preferably Salesforce/ Nice to have exposure to SAP CRM or Microsoft Dynamics 365\) * Salesforce Certification is good to have * Must have worked on Proposals and contributed to business development work * Must have managed large teams and support the growth of new offering and capability * Strong oral and written communication skills, including presentation skills * Has an inquisitive nature with a strong desire to learn * At least delivered 3\-5 CRM transformation program and MBA is preferred **Want to know more? Here are some of our great benefits!** Pedidos Ya * ️ Swiss Medical private health insurance at no cost for you and your immediate family Connectivity reimbursement Gym membership 100% covered Flexible vacations Flexible working hours Subsidized certifications Birthday day off Bonuses Accenture Days Flexible benefits package ‍‍‍ Extended Parental Leave Childcare financial assistance …and many more ➕! **Grow your career!** *AT ACCENTURE, EQUALITY DRIVES INNOVATION* *Did you know Accenture was named the most diverse and inclusive company in the world?* *We believe the workforce of the future is an equal one.* *All employment-related decisions will be made without regard to race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality, socioeconomic origin, or any other characteristic protected by applicable law, which have the effect of nullifying or impairing equality of opportunity or treatment among candidates.* \#LI\-LATAM

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