Indeed
Internship – Communication, Digital & Omnichannel Engagement
Job Summary:
An internship to support the Communication and Commercial Excellence & Omnichannel Engagement teams, collaborating on internal/external communication projects, digital campaigns, and process optimization.
Key Highlights:
1. Collaboration on internal and external communication projects
2. Support for digital and omnichannel campaigns
3. Data analysis and process optimization
This internship will support the Communication and Commercial Excellence & Omnichannel Engagement teams by collaborating on internal and external communication projects, digital campaigns, vendor management, results analysis, and process optimization.
The role aims to contribute to business impact through clear and effective communication, as well as efficient execution of digital and omnichannel initiatives, always under the supervision and guidance of subject matter experts from both teams.
**This internship is conducted in person at our offices located in Vicente López. Monday to Friday, 4 hours per day.**
**Key Responsibilities**
Internal and External Communication
* Collaborate in implementing the internal communication plan, including preparation of materials, presentations, and content for internal audiences.
* Support external communication activities related to reputation, disease awareness campaigns, employer branding, engagement, and organizational culture.
* Participate in business-impact communication projects, including initiatives in special or crisis contexts.
* Monitor social media, campaigns, and prepare performance reports.
Digital and Omnichannel Campaign Management
* Support planning, execution, and monitoring of digital campaigns targeting the general public and healthcare professionals.
* Coordinate campaign scheduling and ensure proper implementation across defined channels.
* Collaborate in defining and updating the editorial calendar for digital channels.
Content Creation and Adaptation
* Support creation, adaptation, and review of digital content (emails, banners, social posts, presentations), aligned with brand guidelines.
* Ensure message and tone consistency across all touchpoints.
Analysis, Reporting, and Insight Generation
* Collect and analyze campaign performance data (KPIs, engagement, conversion).
* Prepare periodic reports on results, ROI, and channel efficiency.
* Identify opportunities for improvement and optimization based on data analysis.
Customer Journeys and Omnichannel Experience
* Support design, documentation, and updating of omnichannel customer journeys for different segments.
* Ensure consistency among messages, channels, and touchpoints.
Administrative and Vendor Management
* Maintain contact with agencies and external vendors.
* Track deliverables, deadlines, and quality standards.
* Support billing control, accruals, and payment tracking.
* Document processes, workflows, and campaign checklists, proposing efficiency improvements.
**Required Profile**
* Third-year undergraduate student in Business Administration, Marketing, Digital Marketing, Global Communication, or related fields.
* Interest in communication, digital marketing, data analysis, and topics related to science and health.
* Strong writing, synthesis, and interpersonal communication skills.
* Organized, proactive profile with a strong willingness to work collaboratively.
* Advanced English (reading, writing, and speaking).
* Proficiency in Microsoft Office (Word, Excel, PowerPoint).
* Basic knowledge or interest in digital campaigns, KPIs, and omnichannel channels (preferred).
**Key Competencies**
* Strong communication and collaboration skills.
* Ability to organize and manage multiple tasks.
* Analytical thinking and continuous improvement orientation.
* Empathy, assertiveness, and strong relationship-building skills.
Job Level: Internship
**Why Biogen?**
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We are a global team with a commitment to excellence and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina