### **Summary** Sales Representatives are the primary drivers of customer engagement and sales performance. They are ambassadors of our approach to customer experience, building deep relationships that create value for customers and patients, driving sales growth in a compliant and ethical manner. ### **About the Role** Major Accountabilities \~ Drive competitive sales growth \~ Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content, and utilizing multiple engagement channels \~ Build long-term, sustainable partnerships with HCPs for Novartis \~ Deliver memorable, customer-centric experiences by listening to customer needs and understanding their healthcare environment, going beyond clinical differentiation \~ Utilize available data sources to create, dynamically prioritize, and adapt relevant regional, customer, and customer interaction plans \~ Continuously share customer insights with relevant internal stakeholders to support the development of product- and indication-related content, activities, and engagement plans \~ Create value for customers and patients \~ Collaborate with cross-functional teams to design and implement solutions addressing unmet customer and patient needs \~ Act with integrity and honesty, treating customers and colleagues transparently and respectfully, with clear intent. Do the right thing when facing ethical dilemmas, and speak up when something does not feel right. Adhere to Novartis ethics, values, and code of conduct. Key Performance Indicators Sales Representatives are the primary drivers of customer engagement and sales performance. They are ambassadors of our approach to customer experience, building deep relationships that create value for customers and patients, driving sales growth in a compliant and ethical manner. Work Experience \~NA Skills \~ Sales skills \~ Customer insight \~ Communication skills \~ Influencing skills \~ Conflict management \~ Negotiation skills \~ Technical skills \~ Account management \~ Cross-functional coordination \~ Healthcare industry \~ Business excellence \~ Ethics \~ Compliance Language English **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division International Business Unit Universal Hierarchy Node Location Argentina Site Ramallo (Argentina) Company / Legal Entity AR01 (FCRS \= AR001\) Novartis Argentina S.A. Functional Area Sales Job Type Full time Employment Type Permanent (Sales) Shift Work No