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Field Service Engineer
Indeed
Full-time
Onsite
No experience limit
No degree limit
Pje. Centenario 130, C1405 Cdad. Autónoma de Buenos Aires, Argentina
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Description

Summary: Seeking an Electronic/Electromechanical Engineer or Bioengineer to install, repair, and maintain digital X-Ray and medical diagnostic imaging equipment, provide user training and remote support, and perform administrative duties. Highlights: 1. Install and maintain advanced digital X-Ray medical equipment. 2. Train users and provide remote support for medical imaging systems. 3. Engage in field customer service with a focus on technical solutions. **What You'll Do (Duties \& Responsibilities):** * Install and run Digital X\-Ray medical Equipment. * Repair and maintain medical diagnostic imaging equipment, including fixed and mobile X ray (RX) systems, DR Panels (RX and Mammography’s), workstations and some others: Printers and CR Digitizers. * Train users in the use and handling of equipment so that they can use those properly avoiding failures and repairs. * Give remote support to dealers for installations and repairs. * Moderate customers on possible problem solutions on the equipment use. * Administrative functions suchas: phone call attendance, introduce data on ServiceNow database, go canvas and AP7\. * Evaluate and decide if the site is able to starting the service. * Provide feedback to the Customer, related with issues in the site that must be solved before starting the service. * Evaluate if AGFA equipment is able to be installed. * To complete the reports within ServiceNow and Go canvas. * To escalate a technical problem to next level of support. **Education:** * Electronic/electromechanical Engineer (or Technician) / Bioengineer oriented to field work. **Experience:** * At least one year of experience in a similar position. Field customer service experience. **Specific skills:** * Languages: English 80% * IT\-Knowledge: MS Office (Intermediate\-Advance); Outlook; preferably CRM´s. **Technical Skills:** * Analogue and Digital Devices Knowledge, Mechanics, Networking. **Soft Skills:** Customer focus, good interpersonal relationship, service attitude. USA Visa is a plus

Source:  indeed View original post
Sofía González
Indeed · HR

Company

Indeed
Sofía González
Indeed · HR
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