The purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets. The Advisor/Administrator needs to have a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Job Description: We are looking for a Jr. People Services Advisor to add to our Shared Services team in Argentina Responsibilities of the role: * Provide employees, managers and HR Business Partners exceptional standards of customer service across a wide range of HR activities and processes * Ensure standardized HR processes are effectively implemented and services are delivered in a consistent and uniform manner across different markets * Perform service-related activities including Workday data entry, HR document management, updates to internal tools and databases, and responding digitally to a wide variety of employee inquiries * Monitor the resolution of queries from markets and continually identify opportunities to improve processes and services against Service Level Agreements, regularly reviewing your own performance—both independently and collaboratively with the team * Collaborate with other administrators within your team to deliver KPIs and high-quality services that comply with global standards and meet business expectations * Build your knowledge of local customs and employment laws, applying this knowledge to enhance service delivery across your markets and ensure processes remain compliant with local regulatory/statutory requirements Requirements: * Prior experience in similar roles within shared services environments and hands-on experience with Workday is highly valued * Relevant academic background: Human Resources, Communications, or Business Administration * Advanced English proficiency This is a full-time position (9 AM–6 PM), and the team operates under a hybrid 4x1 model, with one fixed office day per week at our offices in CABA. #LI-IL1 Location: Buenos Aires Brand: Dentsu Time Type: Full time Contract Type: Permanent