Job Summary: Micracel S.A. is seeking a Technical Support Coordinator to coordinate technical assistance, establish priorities, provide support, and foster customer loyalty. Key Highlights: 1. Systems training and development 2. Opportunity for professional growth 3. Excellent working environment Micracel S.A. is looking for a Technical Support Coordinator with adaptability, flexibility, initiative, and autonomy. The candidate must be fluent and articulate. The primary responsibility will be to coordinate technical assistance activities, set priority orders according to customer needs and specifications, deliver support, and promote customer loyalty; maximize service-level agreement compliance, identify patterns to propose improvements. Coordinating technical assistance, advising customers, and providing support are the core objectives of this position. Collaboration follows a team-based methodology across various departments within the company. MicroTRACK provides training and orientation on our platforms to all personnel; prior experience with our systems is not required. Requirements: • Customer service experience. • Proficiency in management and communication tools. • Gender and age are not limiting factors. Offered: • Work location: Cipolletti • Training • Growth opportunities • Systems training • Employment relationship • Salary to be agreed upon • Excellent working environment. -Requirements- Minimum education: Tertiary 1 year of experience Skills: Commitment, Time management, Proactivity, Conflict resolution, Responsibility, Stress tolerance, Decision-making, Adaptability, Effective communication, Customer service, Autonomy Keywords: resident, supervisor, team leader, assistant manager, accountable person, coordinator, manager, captain