CUSTOMER SERVICE REPRESENTATIVE (Puerto Madryn \- Temporary Contract) Country: Argentina **IT'S TIME** Santander ( www.santander.com ) is evolving from being a **global high-impact brand** to a **technology-driven organization**, with people at the heart of this journey. We are leading a **customer-centric transformation** that values **disruptive thinking**, the courage to challenge what's possible, and the ability to **innovate**. This is more than a strategic shift: **it's an opportunity for people to be motivated, grow, learn, and create real impact**. Our mission is to help more **individuals and businesses prosper**. We embrace a strong risk culture and expect everyone across the organization to take a proactive and responsible approach to risk management. **Retail** **\&** **Commercial** **Banking** is a global business that integrates all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value. **THE IMPACT YOU WILL MAKE** At our branch in **PUERTO MADRYN** (Chubut Province), we are looking for a **Customer Service Representative** (Commercial) on a **Temporary Contract** (Fixed-term for 3 months). The **purpose of the role** is to support the commercial management of the branch by advising customers and actively contributing to achieving commercial goals and customer satisfaction. We are redefining the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. In this role, your **main responsibilities** will include: * Supporting branch performance regarding goal achievement and NPS. * Providing advice and guidance to customers. * Meeting and collaborating toward individual and branch-wide commercial objectives. **WHAT YOU WILL BRING TO THE TEAM** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and enhance what you bring. The following requirements represent the essential knowledge, skills, and competencies for this position. **Professional Experience** * Minimum of 1 year of experience in commercial advisory roles or similar (Mandatory) * Minimum of 1 year of experience selling intangible products (Desirable) **Education** * Completed or ongoing tertiary/university studies in fields such as Administration, Accounting, Economics, Actuarial Science, Finance, Marketing, Sales, Digital Business, Engineering, Law, or related disciplines (Mandatory) **Languages** * Minimum English level required: Basic (Elementary or A\-1\) (Desirable) **Technical Skills** (Hard skills) * Intermediate proficiency in Office tools (especially Excel) (Desirable) * Experience using customer database and management tools (CRM, Salesforce, etc.) (Desirable) **Interpersonal Skills** (Soft skills) * Proactivity and autonomy (Mandatory) * Results orientation through problem-solving and management abilities (Mandatory) * Empathy and closeness with customers (Mandatory) * Relationship-building and teamwork skills (Mandatory) * Flexibility to adapt to different business environments and scenarios (Mandatory) **WE VALUE YOUR IMPACT** Your contribution matters, and we recognize it. At Santander, we offer a comprehensive, fair, and competitive proposal reflecting your impact and the value you deliver. We offer you: * **Grow and learn every day**: development opportunities (local and international), training discounts, language courses, university benefits, and a 100% accessible learning platform tailored for you. * **Live the customer experience** with preferential rates on our products (fixed deposits, loans, safe deposit boxes, and more) and exclusive cashback offers at supermarkets and fuel stations. We're here to **keep you motivated**, help you **achieve your goals**, and **celebrate your achievements** every step of the way. Santander takes pride in being an organization that provides equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible recruitment process for all individuals. **WHAT NOW?** If everything you've read interests you and aligns with what you're looking for, join our team. **Ready to take the next step?**