Multifunctional

Description

Job Summary: We are seeking individuals passionate about customer service, with a service-oriented mindset and eagerness to grow, who can deliver exceptional service while maintaining an immaculate environment. Key Highlights: 1. Opportunity to grow in an expanding company. 2. Focus on exceptional customer service and teamwork. 3. We value a proactive attitude, commitment, and responsibility. Join the Big Pons team! At Big Pons, we seek individuals passionate about customer service, with a service-oriented mindset and eagerness to grow alongside us. If you enjoy teamwork and delivering exceptional experiences, this is your opportunity! Job Objectives • Deliver exceptional service to our customers by anticipating and addressing their needs with a positive, empathetic, and professional attitude. • Maintain a clean and orderly environment at all times. • Develop in-depth knowledge of our products—food, beverages, and their key features—to provide comprehensive and accurate service. Tasks and Responsibilities • Ensure optimal cleanliness and orderliness of the dining area throughout the shift. • Serve customers courteously and efficiently, resolving inquiries and addressing needs. • Familiarize yourself with our dishes and beverages to ensure proper handling and service. • Wear the designated uniform and maintain it in impeccable condition. • Report any issues arising during the shift to supervisors. • Clean and maintain the cash register, load the POS terminal, and perform cash drawer reconciliation. • Organize and label merchandise. • Prepare basic items: vegetables, bacon, and dressings. • Execute order dispatch correctly, adhering to the established service model. • Mise en place: prepare the dining area before service, following established procedures. • Keep tableware clean and continuously replenish the dining area. • Clean and maintain restrooms before and after service, with inspections every 45 minutes. • Collaborate with other departments as needed, demonstrating flexibility and teamwork. What We Value • Previous experience in food service or customer service (not mandatory). • A proactive attitude, commitment, and sense of responsibility. • Availability to work weekends and holidays. • Willingness to learn and grow within an expanding company. Would you like to become part of Big Pons and deliver unique experiences to our customers? Apply now and grow together! . -Requirements- Minimum Education: High School Years of Experience Age: between 18 and 30 years Willingness to Travel: Yes Keywords: multifunctional, versatile, multi-role, adaptable, multi-tasking, all-rounder, multi-functional, multi-faceted